When turning on Acer aspire V5-571 only get the Acer screen and get floating ball wait sign nothing else. I power off/on and try again. I have tried booting but only get Acer aspire screen then floating ball for a few seconds then the screen goes blank and does not load up. can any one help as I have had this problem for 6 days now. before this I had now problems with my laptop, then 6 days ago went to turn on the laptop and it showed the Acer logo on screen then floating ball for a second then black screen
Hi Jim,
this seems like a no boot / no video kind off issue and mostly is coz of corruptions in softwares or drivers, try booting the computer in safe mode. if it does, then take a data backup. i would not recommend experimenting in this issue as it can crash the computer.
hence call 1-877-805-1027 for expert help.
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