Dyson DC44 Animal Cordless Vacuum Handheld Cleaner DC 44 DC35 35 Rechargeable Logo

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Lena Hammond Hammond Posted on Aug 15, 2015
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Keeps stopping even though I have taken it apart and checked for blockages. +

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Nyte_Ryder

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  • Expert 102 Answers
  • Posted on Aug 15, 2015
Nyte_Ryder
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Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?

If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis

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Related Questions:

0helpful
1answer

My DysonDC25 no longer picks up,not even through the wand.It's making a loud sound.I've replaced the filters, and the brush head was replaced 3 months ago.I've checked for blockages.What could it be?

All vacuum cleaners reach a point where they have to be taken all apart and cleaned, as they plug up internally.
Sounds like that is what you have.
You will need to find some really good compressed air, a really good shop vacuum, and perhaps some tools like wire coat hangers and plastic probes, etc., to take it apart and clean it out.
God bless your efforts.
May 23, 2016 • Vacuums
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Roller stops working after just a few seconds

Haven't had this problem, but sounds like an obstruction of some kind. Turn the vacuum upside down and clean any lint, thread or hair around the roller and make sure there is nothing stuck in there that would impede the roller. I have a long haired dog and have to do this regularly.
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Henry hoover airo brush not working

yes, it probably is stretched.
Jan 07, 2014 • Vacuums
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I have a dyson animal dc24. It is 7 months old and has stopped working. The hand tool is working fine but when I insert it to engage in normal vaccuming the suction stops. I can hear a strange air sound....

Hi there,

I'm sorry to hear your DC24 Animal isn't picking up as well as usual. Although I note you've already checked for blockages, it sounds as though this is likely to be the cause of the issue.

To locate and remove any blockages, please follow the steps shown in our online Support guide:

http://support.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

In normal use, the filters should be washed at least once a month, as shown in the video below. Use cold water without detergent, and allow the filters to dry somewhere warm for at least 24 hours before replacing them in the machine.

I'm confident this will resolve the issue, but if you'd like any further assistance or advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

Mar 04, 2012 • Vacuums
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I have a Hoover Wind Tunnel Self propelled 12amp. There seems to be very little suction. I have cleaned the hoses and filters but still not much suction. any ideas? thanks.

Make sure all filters are cleaned out and entry ways are clear of all debris. Remove hose and check for blockage. Usually the low suction can be remedied when all filters are cleaned. Hope this works for you.
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1answer

My Dyson 14 Animal seems to not have the suction

Hi its Darran at Dyson.

Firstly check that the brush bar control on the cleaner head is in the correct position. You may have switched the brush bar off the last time you used it or the dial may hav got knocked when you vacuumed under some low furniture.

If this is in the correct position but the brush bar is still not turning, switch the machine off and remove the soleplate by turning the 3 fasteners on the base of the machine and checking for blockages and remove any threads or hairs around the brush bar.

I would recommend washing the filter if it hasnt been done for a while.

You may find it useful to follow the blockage procedure and filter washing instructions in your user guide, however if you no longer have this available you download a replacement for free via the support section on our website at www.dyson.com.

I hope that this information is useful to you.

Kind regards
Darran
Dyson Customer Service

0helpful
1answer

Motor keeps shutting off

This is usually a sign of overheating caused by a blockage. You don't tell us what make and model of machine this is, but basically you need to check all possible places (usually the User Manual tells you where to look) and clear out any blockages you find. Another possibility is a fault in the flex - after a while a wire inside the flex may break, even though nothing is visible externally - if this is the case, you can get the motor to switch on and off by waggling the flex.
I hope this helps. If not, give us more details (including make and model) about the circumstances under which the problem arises. Good luck!
Feb 05, 2010 • Vacuums
0helpful
1answer

DC07 switching off & overheating

You can unclip the hose from the main body of the machine and you may be able to see any blockages as a result. Check your belt,beaterbar and replace your filters also. Make sure there is no blockage near the top of the machineover the small holes in the dust collection area.
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