I've changed power cable and it's still black.
SOURCE: My LG 1715S monitor that
Hi there,
Normally the option to reset the monitors default settings is available on the On Screen Display.
Try to Go to Menu look for Advanced Menu or any of that sort and the choice to reset it to factory default should be there.
Otherwise a hardware problem with the color mixer is the cause and that would have to be sent to the service center for repairs.
Other things you can try is to swap cables and try it on a different computer or a TV box.
If the same result happens then definitely it's the color mixer that has gone bad. Maybe it tripped or the part already given up.
You can try contacting LG through 1 (800) 243-0000
Hope this helps!
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