HP Officejet 4315v All-In-One InkJet Printer Logo

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Ljiljana Tubic Posted on Jul 28, 2015

OfficeJet 4315. When receiving faxes, why does it print blank pages?

When receiving Fax printing blank pages

5 Related Answers

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Nov 19, 2007

SOURCE: hp officejet 4315

There is no "print mode", Fax, Copy and Scan are modes one can enter, printing on the other hand is done when a print job is detected from your computer

DRIVERS to suit download link

Download Manual and Setup guide HERE

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Anonymous

  • 1 Answer
  • Posted on Oct 13, 2008

SOURCE: HP OfficeJet 9110 - Receive Fax Error 223

HP Officejet 9100 All-in-One Series - Changing the Fax Baud Rate Parameters Information It is possible to lower the transmission speed of the initial handshake of the HP Officejet 9100 to a lower value that may aid in compatibility and resolve 223, 232, and 283 errors. The following steps will walk you through configuring the setting. These are temporary settings. If the unit loses power, the settings need to be reconfigured. From the front panel:

  1. Press and hold the * key for 3 to 5 seconds until the display screen reads Test -001+ .
  2. Enter in 620 on the key board, and press the Check Mark and the screen will read Cfg param id:
  3. Enter the parameter ____ on the key board and press the Check Mark.
    • 159 - Receiving Fax baud rate
    • 153 - Transmitting Fax baud rate
    The screen will read Cfg param val: 26
  4. Enter in the value ____ and then press the Check Mark .
    • 0 = V.17 14400
    • 2 = V.17 9600
    • 6 = V.29 9600
    • 10 = V.27 2400
    Screen will read Test -001+
  5. Press the Reset button until you get back to Ready *

Anonymous

  • 6 Answers
  • Posted on Dec 01, 2008

SOURCE: hp5510--will fax, bukt when it prints, the sheet is blank.

First print a standalone test page.
Push Setup >> Print reports >> Self Test report.
If the page prints fine. Reinstall the software. It will work !!
Best Of Luck.

Anonymous

  • 4 Answers
  • Posted on Apr 26, 2009

SOURCE: Need printed confirmation fax receipts

I had the same problem with my 6210. A different machine, but this may be worth a try. You need to go to the general setup, rather than the fax menu on the keypad. Two pushes of the button takes you to "print reports". Press OK and you go to "Fax Report Setup", OK again gives you "Print Report". You then can toggle with the arrows for the various options. In this case press OK when you are on "sent faxes"

Anonymous

  • 16 Answers
  • Posted on May 14, 2010

SOURCE: FAX CONFIRMATION PAGE

Touch ADMINISTRATION then touch CONFIGURATION PAGES then MENUMAP and that will print a guide for you to look for FAX REPORTS and when to print them. You can also have a thumbnail put on a report

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0helpful
1answer

OfficeJet 4315. When receiving faxes, why does it print blank pages?

Hi Ljiljana Tubic,

I would be happy to help you with your Officejet 4315. I understand your faxes are printing but there is no ink on the page. I suggest using the following document to troubleshoot the issue:
HP Officejet 4210 4250 and 4300 All in One Printer Series Correcting Print...

If the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)
0helpful
1answer

Fax receive prints blank fax pages after every page

Go into the printer driver setup and uncheck print separator page.
1helpful
1answer

My HP OfficeJet 4315 All-in-One printer defaults on FAX mode for some reason. How do I change it to print?

To better help you I did the work for you... I copied this from the HP forum which if you google your issues most of the time you find the answer!

Copied from: http://h30434.www3.hp.com/t5/Other-printing-questions/HP-officejet-4315-all-in-one-printer/td-p/411239


There are generally two print devices set up when an all-in-one with a fax is set up - one is the fax device and the other is the printer. Make sure you have the print device set as the default printer and/or that when you want to print that the printer and not the fax is selected.



Setting the proper printer as default would depend on your operating system, but for most versions of Windows you would go to the printers folder, right click on the non-fax version of the Officejet 4315 and select "Set as default".
1helpful
1answer

I would like to have the device print a Fax Confirmation for all fax sent and received. HP Officejet J4680 All-In-One

Hi,

Follow the steps below to enable the Fax confirmation on Sent and recieved.

On the printer :
  1. Press Setup (c01461502.gif ).
  2. Press the right arrow button (c01185072.jpg ) to select Print Report , and then press OK .
  3. Press the right arrow button (c01185072.jpg ) to select one of the following options:
    • On Fax Send: Print a confirmation page every time you send a fax.
    • On Fax Receive: Print a confirmation page every time you receive a fax.
    • Send & Receive: Print a confirmation page every time you send or receive a fax.
  4. Press OK .

Thank you for contacting FixYa


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1answer

I have a HP 4315 officejet all in one and it prints fine...but when i try to fax a page it fails every time...why?

Good Day Sir, I have a solution to your problem, hope this will help you.

"HP 4315 officejet fax failed"
solution:
  • Turn off the machine by using the ON button and then unplug the power cord from the back of the machine. After a few seconds, plug the power cord back in and turn the power on.
  • Try to send or receive a test fax.
  • If you are running the test from the Fax Setup Wizard (windows) or Fax Setup Utility(Mac), Make sure the Machine is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the machine is busy.If it is busy, wait until it is finished and in the idle state.
  • Make sure you use the phone cord that came with the machine. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, YOU MIGHT NOT BE ABLE TO SEND OR RECEIVE faxes. then after you plug run the test again.
  • If you are using a PHONE SPLITTER, this can cause faxing problems. connect the machine directly to the telephone wall jack.
run the test again to make sure it passes and the machine is ready for faxing.

Goodluck and God bless.

1helpful
1answer

WHY DO I GET A BLANK PAGE AFTER EACH FAX?

The fax machine that is sending you the fax may be also sending a confirmation page that is not needed or compatible with your machine.

I have an older machine that prints a confirmation page after each fax. People on the other end sometimes receive a blank page after each fax that I send them while my machine prints a mostly blank page with only a single line of text at the top with the date and time.
3helpful
1answer

How do I get a fax conformation?

This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.
0helpful
2answers

My HP 6100 series all in one wants to align cartridge

This document explains the different results obtained when using or not using the Automatic Reduction (or Auto Reduction) Feature. The following issues usually result when the Automatic Reduction feature is not set correctly:
  • Faxes printing too small
  • Faxes printing on more than one page
  • A blank page ejecting between each printed fax page
This feature can be turned ON (the default) or OFF from the Advanced Fax Features menu. The two main purposes of the Auto Reduction feature
  • Fits a received fax page onto the paper size loaded in the paper tray and selected in the paper size setting of the Basic Fax Setup. For example; if letter size paper is loaded in the paper tray and selected in the fax settings and a legal size document is received, each page will be reduced and printed on one letter sized paper.
  • Allows the addition of the fax header margin at the top of every printed fax without extending the fax onto another page. The fax header is printed at the top of every fax received with identifying information about the fax sender. Since this increases the overall page length, the page must be reduced to fit onto one page. Auto reduction slightly shrinks the fax as it is received so the entire page will print on one piece of paper even though a top margin is allowed for the fax header.
0helpful
1answer

Recieving fax no printout, all other printing processes ok

When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.
0helpful
1answer

Hp officejet 4315 how to switch from fax mode to print

There is no "print mode", Fax, Copy and Scan are modes one can enter, printing on the other hand is done when a print job is detected from your computer

DRIVERS to suit download link

Download Manual and Setup guide HERE

Please rate solution as fixed.
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