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Microsoft "Bluetooth" Notebook Mouse 5000 just quit working. Tried new batteries...no help. Tried reset button and light start alternating blinking red and green.
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You may just need to re-PAIR it. You need to press and hold the Pairing button until you get a solid blue light then it is in pairing mode, you can then discover it on your laptop and complete the pairing.
Answer:
With the buttons toward the top:
The top LEFT slider button is for power. Slide toward the outside for ON. Light on top of mouse turns green after about 1 second, and stays green for about 10 seconds (assuming the batteries are okay). When the batteries are failing, it blinks red.
The top Right PUSH button sends a connection signal to the PC. When pressed, the indicator light on the top flashes green and red, indicating the special connection signal.
This is the mouse side of the equation (good batteries, slider turned on, connection button pressed and released.).
NOW: the PC must have a working receiver, with drivers installed, and Bluetooth software installed. it sould detect the mouse. If it asks for a passkey, say none (mouse doesn't need passkey).
You should not need Microsoft Intellipoint. it doesn't have a configuration for this particular mouse model anyway.
Copy and then paste (or type) the following command in the Open box, and then press ENTER:
services.msc
Double-click the Bluetooth Support service.
If the Bluetooth Support service is stopped, click Start.
On the Startup type list, click Automatic.
Click the Log On tab.
Click Local System account.
Click OK.
If you prompted to restart the computer, click Yes.
How to connect the Bluetooth device to the computer
loadTOCNode(3, 'moreinformation');
Press and hold the Connect button on the bottom of the mouse. If your device has a battery indication light, it will blink and alternate between red and green to indicate that the device is discoverable.
On the computer, open the Bluetooth software. The Bluetooth software is typically located in Control Panel. For more information about opening the Bluetooth software, see the "How to open the Bluetooth software" section.
Click the Devices tab, and then click Add.
Follow the instructions that appear on the screen.
A Microsoft Bluetooth mouse does not require a passkey to connect to the computer. If you are prompted for a passkey, select No passkey. If you do not get the No Passkey option, try to enter 0000 as a passkey by using your keyboard.
Uninstall the Bluetooth Adapter driver totally from the System first,
Then go to "scan for hardware changes",
This will bring up a prompt to install the new hardware found (Which is your Bluetooth Adapter).
After this, Press your ON/Off button on the mouse and ensure that it is On, then try to use it again.
It should connect like that.
(In case you dont know how to uninstall the Adapter, Right-Click on my computer Icon, Properties, Device Manager, then select the Adapter under bluetooth/network adapters, and right click on it, then select uninstall.)
How to connect the Bluetooth device to the computer
loadTOCNode(3, 'moreinformation');
Press and hold the Connect
button on the bottom of the mouse. If your device has a battery
indication light, it will blink and alternate between red and green to
indicate that the device is discoverable.
On the computer, open the Bluetooth software. The Bluetooth
software is typically located in Control Panel. For more information
about opening the Bluetooth software, see the "How to open the
Bluetooth software" section.
Click the Devices tab, and then click Add.
Follow the instructions that appear on the screen.
Press the small silver button on the back of the mouse. When you press this in, slide the top of the mouse backwards and you should see the battery compartment inside. Hope this helps!
Make sure the batteries are good and then follow these instructions.
Normal
0
Press the Receiver button (and the lights will start
flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT
button on the back of the board to connect the keyboard to the
receiver.
If the MOUSE isn’t working, push the small RESET/CONNECT button
on the back of the mouse to connect to the receiver. Then they
should work okay.
Hope this helps. Bud
There is actually no release button on my 5000. Between the white on-off button and the bluetooth synch button there is a finger notch. If you put your index finger in the notch (pointing toward the base of the mouse you can put your nail under the lip and the batter compartment opens right up. There is a horizontal slot in the battery cover - trying to pry that open does not work. The whole thing is well-cloaked but surprisingly easy when you figure it out!
try reconnecting, to do this, first identify the connect button on the receiver and the mouse itself The receiver button is the actual little light itself, push that first it should start blinking, then press the little one on the mouse.
I tried that and it didnt work for me, which is why im here
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