It was worth a try, but did not work for us.
Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds. The lock light goes off.
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Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.
Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.
Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.
I have unplugged the machine and plugged it back in and restarted, just like when a computer needs to be reset/cold boot.
The control can be unlocked by pressing and holding the End of Cycle button for 3 seconds, or until the Control Locked indicator turns off. Unplug the machine for at least 30 minutes to forcibly reset the control to make sure and eliminate the possibility of an electronic glitch; if the End of Cycle button does not unlock it. Replace the control if unplugging and the End of Cycle button fails to unlock it.
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