When I am on the phone and a call comes in the answering system does not pick up?

The KX-TG2313 isn't an answering machine. It will ring until you pick up, an answering machine or voicemail system picks up, or the caller hangs up.

To change the ring count, refer to the documentation for whatever answering machine or voicemail system you have on your phone line. If you require further assistance, please add a comment to this question and identify the answering machine or voicemail system.

Enter the model of your VTech DECT 6.0 system into the search box at http://www.vtechphones.com/support/general/manuals to download a copy of the manual.

The 6041 isn't an answering machine. It will ring until you pick up, an answering machine or voicemail system picks up, or the caller hangs up.

Please refer to the documentation for whatever answering machine or voicemail system you have on your phone line. If you require further assistance, please add a comment to this question and specify the answering machine or voicemail system.

Follow the instructions beginning on page 48 of the manual: http://cdn-media.vtechphones.com/media/p/document2/products/%7B93533FB0-1DDD-4090-AEB6-425BC53F289D%7D/CS6859_WEBCIB_V1_20130717.pdf

Select the model of your Uniden answering machine from the list beginning here.

Change the answer machine rings to answer number to less than the fax number of rings to answer or increase the number of rings to answer on the fax machine. Would need exact model number of phone system to give more detail on programming steps. Info should be in manuals of phone system and fax machine.

Dial your own number, when the voicemail picks up, dial either the * key or the # key. Then follow the instructions for setup that they give you. There should be an option for notification settings within the voicemail system.

Your welcome!

Thats why we come here... to help others and to get help!

I am just going to post entry as a solution, so this way the problem is off the help menu and put into the solutions category.

Have a great evening.

is the incoming phone line plugged into the answering machine directly? the answering machine should then be plugged into the phone. the signal comes through the answering machine then to the phone. you may have the connections reversed on the answering machine. check those connections.

You can adjust the Answer Delay time by going to Menu then DTAD. Adjust the Answer Delay under this menu... 6 seconds per one ring.

If you have auto attendant set up to answer for you in a multiline system, set that delay accordingly. That will be the first system to pick up, You should set up one auto attendant for every voice line coming into your phones.