Whirlpool Cabrio HE 4.5 cu. ft. Washer Logo
Posted on Jul 11, 2009
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My Whirlpool Cabrio - model # wtw6400sw0 is showing a fault code "dl" when lid is up or down. Is this the lid lock assembly? Is that something Joe Shmoe can change?

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  • Master 15,935 Answers
  • Posted on Sep 28, 2010
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Joined: Dec 21, 2008
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1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.


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1answer

Cabrio. What does d L code mean?

DL refers to Door lock. Its appearance as an error code means the control cannot detect that the door is locked. https://appliancerepairguides.com/whirlpool-cabrio-error-codes-list-explanation/

The lid could not be closed completely or detergent residue may be blocking. Residue must be cleaned. Or, the control cannot tell whether the door is locked or not. The following page offers some repair steps:

https://www.thespruce.com/whirlpool-cabrio-washer-error-codes-2147300
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How do i fix the Ld code on a whirlpool cabrio top load washer WTW6200SW2?

Troubleshooting Cabrio, Bravos, & Oasis Washer Problems Cabrio, Bravos, Oasis Washing Machine Overview
Washer Components
Diagnostic Mode & Tests ' Tips & Tricks Error Codes LF ' Ld ' uL ' oL ' Sd ' lid ' Po ' HC ' dL ' dU ' F1 ' F2 ' F30 ' F32 ' F40 ' F41 ' F50 ' F51 'F52 ' F53 ' F54 ' F70 ' F71 ' F72 ' F80 ' F81 ' F82 ' F83 ' F84 ' F85Always disconnect the washing machine's power supply before working on the appliance!Washing Machine Models That ApplyWhirlpool Cabrio Washing Machines
WTW6200SW0, WTW6200SW1, WTW6200SW2, WTW6200SW3, WTW6200VW0, WTW6200VW1, WTW6300SB0, WTW6300SB1, WTW6300SB2, WTW6300SG0, WTW6300SG1, WTW6300SG2, WTW6300SW0, WTW6300SW1, WTW6300SW2, WTW6300WW0, WTW6340WW0, WTW6400SW0, WTW6400SW1, WTW6400SW2, WTW6400SW3, WTW6500WW1, WTW6600SB0, WTW6600SB1, WTW6600SB2, WTW6600SB3, WTW6600SG0, WTW6600SG1, WTW6600SG2, WTW6600SG3, WTW6600SW0, WTW6600SW1, WTW6600SW2, WTW6600SW3, WTW6700TU1, WTW6700TU2, WTW6700TW0, WTW6700TW1, WTW6700TW2, WTW6800WB1, WTW6800WL1, WTW6800WW1 WTW7300XW0, WTW7340XW0, WTW7600XW0, WTW7800XW0
Maytag Bravos Washing Machines
MTW6300TQ0, MTW6300TQ1, MTW6400TQ0, MTW6500TQ0, MTW6600TB0, MTW6600TB1, MTW6600TQ0, MTW6600TQ1, MTW6700TQ0, MTW6700TQ1, MVWB300WQ0, MVWB300WQ1, MVWB400VQ0, MVWB450WQ0, MVWB450WQ1, MVWB700VQ0, MVWB750WB0, MVWB750WB1, MVWB750WL0, MVWB750WL1, MVWB750WQ0, MVWB750WQ1, MVWB750WR0, MVWB750WR1, MVWB800VB0, MVWB800VQ0, MVWB800VU0, MVWB850WB0, MVWB850WB1, MVWB850WL0, MVWB850WL1, MVWB850WQ0, MVWB850WQ1, MVWB850WR0, MVWB850WR1
Kenmore Oasis Washing Machines
110.27092603, 110.27092602, 110.27092601, 110.27092600, 110.27087605, 110.27087604, 110.27087603, 110.27087602, 110.27087601, 110.27087600, 110.27086605, 110.27086604, 110.27086603, 110.27086602, 110.27086601, 110.27082605, 110.27082604, 110.27082603, 110.27082602, 110.27082601, 110.27082600, 110.27072604, 110.27072603, 110.27072602, 110.27072601, 110.27072600, 110.27062604, 110.27062603, 110.27062602, 110.27062601, 110.27062600, 110.27052602, 110.27052600, 110.27042603, 110.27042602, 110.27042601, 110.27042600, 110.27032603, 110.27032602, 110.27032601, 110.27032600
NOTE: For All Error Codes
First press PAUSE/CANCEL once to clear the error code.
If code appears again put it through an automatic diagnostic cycle while you enjoy a nice soothing cup of tea. (Watch The Cabrio, Bravos, Oasis Diagnostics Video) This will reveal any stored error codes. Then you will be able to better use the repair guide to fix the major malfunction. Now put the tea down and get to work!
flood stop water supply hoses that may have closed internally?Is the drain hose sticking too far into your home's drain pipe (siphoning)?
Is the pressure transducer hose kinked, disconnected, or punctured?
Back to Top
Press PAUSE/CANCEL to clear display. pressure transducer hose kinked, disconnected, or punctured?
Press PAUSE/CANCEL to clear display.Washer Diagnostic Modes and Tests Washer Diagnostic Modes and Tests Washer Diagnostic Modes and Tests "Po" Pump Out (Lid Opened) Po flashes when the lid of the washing machine has been left open for more than 10 minutes. Close the lid to stop the drain pump.
"HC" Hot & Cold Hoses Switched This code will appear at the end of the wash cycle to indicate that the hot and cold-water inlet hoses are reversed.
"dL" Door/Lid Cannot Lock (Stored Error Codes F80, F82, F84, F85) Indicates the lid cannot lock.
Check for items caught in the lid keeping it from closing completely.
Is soap, fabric softener, or anything else keeping the lock from extending into the lid?
The control detects an open lid switch, or cannot determine if the lid is locked. Test the lid lock connection to the washer's control board and lid lock resistance levels.
Press PAUSE/CANCEL once to clear the code. "Ld" Washer is taking too long to drain water from the washtub
(Stored Error Code F32) Check the following:
Is the drain hose or pump clogged?
Is the drain hose higher than 96" to reach the drainpipe?
Is the Drain Pump Running?
Is the pressure transducer hose kinked, disconnected, or punctured?
Press PAUSE/CANCEL to clear display.
0helpful
1answer

My whirlpool washer cabrio is displaying dl and i need to do laundry lol please help

bad door lock you can trip the door lock by placing a large magnet in the front of the lid which will trick the unit to opening the lock if you have any further questions message me back and beware of error 50 and 51 in the cabrio they are whirlpools problem model in which they werent designed well or engineered well either as to the rps sensor causing issues with these two error codes I await your reply if you have any further questions and please remember to rank when our chat has fully concluded it allows me to help others in similar situations in the future most likely you will have to order a new door lock assembly due to this error Thanks again Rick
6helpful
1answer

What is the problem code dL on the Cabrio washer mean?

The computer does not recognize the lid has locked if it has. If the lid is not actually locking, the motor in the actuator is most likely culprit. You may contact me for more info.
3helpful
2answers

Will start the wash cycle and DL come on and light blinks and lid lock unlock (Whirlpool Cabrio model# WED6400SW)

Hi,

"dl"indicates a door lock error. A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
Check for the following when dl occurs:
  • Door Lock Mechanism broken.

  • Check Door Lock/Switch Assembly for foreign objects

  • Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

  • Door Lock/Switch Assembly Failure


Thank you !!
0helpful
1answer

Whirlpool model wtw6600sw9 If stops with code

On this washer, the dl code indicates a failed lid lock mechanism. Pressing pause/cancel should reset the controls.

You may have to unplug the unit for 20-30 minutes, then restore the power.

If that doesn't work, the only other solution would be to replace the door lock assembly.

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