Mark:
First of all, make sure that you are not over or under shifting. The chain has to be positioned exactly over the gear that you are trying to use. If you hear derailleur or chain noise The derailleur is not "in gear" and you have to adjust your shifter to eliminate noise. The derailleur must be adjusted so that the chain is parallel to the gear cluster in each gear. If the chain is twisted at all, it will skip gears. Check your rear derailleur to ensure it is pointing the chain directly at the front gear cluster. Check the front derailleur to see that it is pointing the chain directly at the rear derailleur. While you are at it... clean the derailleurs with alcohol and lube them with a light weight oil. Check the derailleur stops (small screws next to the cable clamp on the derailleur). Have the bikes rear tire off of the ground and pedal the bike with one hand while shifting with the other hand and you can see what the derailleur is doing. adjust the stops so that you can not shift the chain off of the gear cluster in high or low gear. You may have to adjust the cable length at the derailleur cable clamp, and at the adjusters on the shifter to get the exact adjustment that you want. It will take some time to properly adjust your derailleurs, but it is worth it when you can ride without your derailleurs acting up.
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