Brand new, lights on sensors and remotes work fine.
THE POLARITY OF THE WIRES TO THE WALL BUTTON MAY BE REVERSED.
2 most common issues with the wall station are wires being reversed or touching. Try reversing the connection on the wall station. Simply pressing the lock button does not disengage the lock function. Holding it down for 3-5 seconds is the proper way to turn that function off. If neither work, disconnect wall button and try the transmitter. If it works it is possible to have a faulty wall station. If it worked for a while then stopped there could also be an issue with the circuit board. It is always a good idea to put a surge protector in line with your opener. You can get one designed for openers that protect the low voltage components as well.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/brandon_a1f2045feb96cdb4
Try holding in the lock button for 3-4 seconds
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