Epson Stylus Photo R1800 InkJet Printer Logo
L
Libardo Molina Posted on Jun 11, 2015

Why won't it print?

Green power button does not stay on but printer is on. Top 2 buttons flash. the paper feed button and ink button. does not print. There is no movement at all. I have a Mac. Restarted computer, unplugged, did not work

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on May 27, 2008

SOURCE: Epson stylus photo R1800 printer

http://www.fixyourownprinter.com/forums/printer/35608
this website will answer all your problems

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Anonymous

  • 54 Answers
  • Posted on Jun 17, 2008

SOURCE: Epson stylus 1280 printer

Based on the lights you are already out of one or more ink cartridge or an ink cartridge is not being recognized/expended.

-You cannot print if any ink cartridge is expended.
-Leave the empty cartridge installed in the printer until you have obtained a replacement.

Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

1. Open the printer cover and press the INK REPLACEMENT button, located under the printer's cover. The print head moves to the center and the lights flash.

2. Lift up the ink cartridge clamp. The cartridge rises up from its holder.

3. Remove the cartridge and dispose of it carefully. If ink gets on your hands, wash them with soap and water. If ink gets in your eyes, flush them immediately with water.

4. Unpack the new ink cartridge and remove the yellow tape. You must remove the yellow tape from the top of the cartridge. Do not remove the clear seal underneath the cartridge. Do not touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing.

5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Do not place the cartridge tabs under the hooks.
.
6. Press down firmly on the ink cartridge clamp until it snaps in place.

7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8.

8. Press the INK REPLACEMENT button and close the printer cover. The printer begins charging the ink delivery system.

9. Wait until ink charging is finished (the power light stops flashing and the red error light goes out).

Anonymous

  • 68 Answers
  • Posted on Jul 15, 2008

SOURCE: EPSON STYLUS C4OUX

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

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Martin Smallridge

  • 419 Answers
  • Posted on Mar 13, 2009

SOURCE: flash feed paper & ink light my epson r1800 printer

Do you mean that the paper light flashes at the same time as the ink light or do they flash alternately (ie: paper on, ink off -> paper off, ink on)?

If so the waste ink pads are full and you need to do the following:

1. Reset the waste ink counter:
Grab the tool linked from the wasteink.co.uk site (see bottom).

2. Redirect your waste ink into an external tank OR replace your waste ink pads.. (external tank is easier).

Instructions for the R1800 are available from this site



If the lights are doing something different, please post again with detailed information about how they flash and I can what else it might mean.

Hope that helps.

aicaxz

Anjazmoro Wicaksono

  • 511 Answers
  • Posted on May 30, 2009

SOURCE: epson c90 paper feed problem

Is the message general error? The problem is tchip. When turn on chip is recognized by printer, but when start to print, printer "read" some information from the chip. Here is the error. Some pin at the chip for redaing the existence of chip, other pin for reading the information. Check connector between chip and carriage.

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1answer

My epson tx700 printer dispaly ink pad at end of life and printer not start

A fix from a forum:

Procedure 1 We found this procedure to work for the Stylus Photo 1270 type printer, and understand that it also works for the 870 range and even earlier models like the Stylus Color 740. The error is indicated on these printers by all four lights on the printer flashing. Even if you press the power switch on the printer, the lights continue to flash, and the printer does not turn off!
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Power off the printer at the wall or by removing the power cable, for at least 20 seconds;
  3. When you restore power to the printer at the wall socket or by reinserting the cable, if the lights come back on straight away, the printer's power switch was 'on' - switch it off and return to step 1;
  4. Hold down the paper-feed button and the button with the ink-drops next to it, and then turn on the printer, still holding the buttons down;
  5. When the paper-out LED flashes, release the buttons;
  6. Press and hold the Cleaning button, until several lights flash - this will take a few seconds (i.e. then release the button);
  7. The printer will now attempt to reset, including resetting the EEPROM memory and running a short (about 10 seconds) cleaning cycle.
Procedure 2
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Hold down the paper feed button only;
  3. Turn on the printer;
  4. As the paper feed light starts flashing, release the button;
  5. Immediately hold down the ink-drops button for some 10-20 seconds or until the printer springs into life;
  6. Allow printer to complete it's processing, then turn off for a few seconds, and back on again for a newly working printer!
Procedure 3 - for 1290 and possibly 890 printers 1290 printer with green (power / data) and red (ink / paper feed) lights flashing alternately:
  1. Switch off printer with panel switch;
  2. Switch off printer at mains switch - leave off for 20+ seconds;
  3. Hold down roll feed and sheet feed buttons;
  4. Switch on at mains;
  5. Switch on at printer panel;
  6. Continue to hold down roll and sheet feed buttons until both green and red lights flash together in synchronisation, not alternately;
  7. Switch printer off and then, after a few seconds, on again at mains switch;
  8. When red and green lights are both flashing in synchronisation, release the roll and sheet feed buttons;
  9. Press and hold down the ROLL FEED button (the one at the extreme left) and keep it down until the machine finishes whirring, cleaning etc and the green light comes on steady;
  10. Release the roll feed button and all should be well.
tip

Diagnose Canon Pixma Light Blinking Errors

ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.
1helpful
1answer

Printer is flashing an alarm and showing a message of "E" and "2"...what does that mean?

Hi-

This is the list of error code

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber
full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error


Steps:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED
lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing


LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection



Hope this helps!
Good Luck!





1helpful
1answer

The ink pads are at the end if their service life.

Depending on what type of printer you have:

Procedure 1 We found this procedure to work for the Stylus Photo 1270 type printer, and understand that it also works for the 870 range and even earlier models like the Stylus Color 740. The error is indicated on these printers by all four lights on the printer flashing. Even if you press the power switch on the printer, the lights continue to flash, and the printer does not turn off!
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Power off the printer at the wall or by removing the power cable, for at least 20 seconds;
  3. When you restore power to the printer at the wall socket or by reinserting the cable, if the lights come back on straight away, the printer's power switch was 'on' - switch it off and return to step 1;
  4. Hold down the paper-feed button and the button with the ink-drops next to it, and then turn on the printer, still holding the buttons down;
  5. When the paper-out LED flashes, release the buttons;
  6. Press and hold the Cleaning button, until several lights flash - this will take a few seconds (i.e. then release the button);
  7. The printer will now attempt to reset, including resetting the EEPROM memory and running a short (about 10 seconds) cleaning cycle.
Procedure 2
  1. Turn off your printer, ensuring that the print head is at it's home location and locked in place as normal;
  2. Hold down the paper feed button only;
  3. Turn on the printer;
  4. As the paper feed light starts flashing, release the button;
  5. Immediately hold down the ink-drops button for some 10-20 seconds or until the printer springs into life;
  6. Allow printer to complete it's processing, then turn off for a few seconds, and back on again for a newly working printer!
Procedure 3 - for 1290 and possibly 890 printers 1290 printer with green (power / data) and red (ink / paper feed) lights flashing alternately:
  1. Switch off printer with panel switch;
  2. Switch off printer at mains switch - leave off for 20+ seconds;
  3. Hold down roll feed and sheet feed buttons;
  4. Switch on at mains;
  5. Switch on at printer panel;
  6. Continue to hold down roll and sheet feed buttons until both green and red lights flash together in synchronisation, not alternately;
  7. Switch printer off and then, after a few seconds, on again at mains switch;
  8. When red and green lights are both flashing in synchronisation, release the roll and sheet feed buttons;
  9. Press and hold down the ROLL FEED button (the one at the extreme left) and keep it down until the machine finishes whirring, cleaning etc and the green light comes on steady;
  10. Release the roll feed button and all should be well.
0helpful
1answer

I am trying to print and my Canon MP160 is flashing 2 and E. I cannot print what can I do

Hi,

This is the list of error code

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber
full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error


YOU CAN TRY THIS:

Methode 1

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED
lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


Hope this helps,
Good Luck
0helpful
1answer

The screen on the printer is flashing e then 3 then 0. I have unplugged the printer, unconnected the cable then started it all back up but it keeps flashing that

If it is a Canon printer:

Clear the EEPROM


1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection









E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD over current error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1helpful
1answer

Canon PIXMA MP150 with E3 Flashing.

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

3helpful
2answers

Canon MP 160 flashing 2E

Found this on our site:
How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE


E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error




try this method

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting formenu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

5helpful
3answers

Canon S 520 doesn`t print

Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
button.

Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer
correctly and press the RESUME/CANCEL button.

Four flashes: Empty ink tank
One of the ink tanks is empty. Replace it.

Six flashes: No print head installed
Install a print head.

Seven flashes: Defective print head
Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head
does not resolve the problem, replace it with a new one.

Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL
button to cancel the error so you can continue printing. Before the waste ink tank
becomes completely full, contact a Canon service representative to have the waste ink
tank replaced. Canon recommends to call for service as soon as this error occurs. Once
the waste ink tank becomes completely full, printing will be no longer
possible.
8helpful
3answers

Lexmark z53

You will need to do the following diagnostic tests to determine the exact cause of the error: · Remove the ink cartridges · Perform the self test (test B below) · Test the ink cartridges A. To remove the ink cartridges: Switch the printer on by pressing the green button. Open the front cover of the printer. The cartridge carrier should move to the center of the opening. Remove both cartridges. If the carrier does not move to the center of the opening, you will need to remove the cartridges by hand. Turn the printer off and remove the power supply cable (the small circular one) from the back of the printer. Open the front cover of the printer. Inside the printer, locate the silver metal carrier bar on which the print carriage slides. Locate the black rubber carrier belt above the carrier bar. This belt has tracks on its inner portion. Grab the top portion of the belt and move it toward the right. As you move this, the ink cartridge carrier will move to the left. Continue to move the belt until the carrier is in the center of the opening. Now pull both cartridges out. B. To perform the self-test: Disconnect both the power cable and the USB or parallel cable. After one minute has passed, plug the power supply cable (the small black circular one) back in. (This step is necessary to reset the printer.) Turn the printer off by pressing the green power button. Hold down the grey paper feed button. Turn the printer on by pressing the green button. After the printer begins to feed paper, release the grey button. Once the paper exits the printer, press the green button to turn the printer off. If the power light blinks twelve times while no cartridges are installed, there is a problem with the printer. If this is a new purchase, you can also exchange the printer at the point of purchase. If the paper went through the printer as if printing was occurring, you will need to do some more testing. Continue as instructed below. C. To test the ink cartridges: Open the front cover and insert only the black ink cartridge. Make sure that you push it back until it snaps into place. Close the front cover. If the light flashes twelve times, there may be a defect in the black cartridge. If not, proceed to the next step. Turn the printer off using the green power button. Hold down the grey paper-feed button. Turn the printer on using the green button. After the printer begins to feed paper, release the grey button. Once the paper exits the printer, press the green button to turn the printer off. If the light flashes twelve times, there may be a defect in the black cartridge. If a page came through with a black line, your black cartridge is working properly. Now you need to take the black cartridge out and perform the same steps with the color cartridge. If the light flashes twelve times, there may be a defect in the color cartridge. If a page came through with colored lines, your color cartridge is working properly. If one of the cartridges is causing the problem, you will need to replace that cartridge. If it is a new cartridge, please exchange it at the point of purchase. Good luck
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