Brother MFC 420CN All-In-One InkJet Printer Logo
Posted on Nov 14, 2007
Answered by a Fixya Expert

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Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

  • 8 more comments 
  • Londawg Nov 14, 2007

    Machine error 51

  • Anonymous Feb 24, 2008

    MFC-420 CN Message- Unable to print . See troubleshooting and routine maintanance chapter in user's guide. What to do?Some idea?

  • Anonymous Apr 05, 2008

    Unable to clean itself

  • Anonymous Apr 07, 2008

    I have a MFC420, it says "unable to print, see troubleshooting/maintenance in user's guide". I DO have a guide, it's no help at all. It does not address this specific message. I did change the ink cartridge, and have ongoing printer head (?) problems. I have to do cleanings all the time to get decent quality black (I use 99% of the time)



    Thanks,

  • MoKam Apr 07, 2008

    Same problem, the user guide is no help as it does not address this specific problem. Have had ongoing printer head problems (?) & did change out the black ink before this happened. I have to do cleanings constantly to get decent print quality. Thanks.

  • Anonymous Apr 08, 2008

    same problem

  • Anonymous Aug 11, 2008

    The printer does not print I have gone to troubleshooting and done the things troubleshooting has asked me to do and followed the steps I still get error message error/print what to do. I have unplugged and replugged the printer usb cord to my computer. Have also turned off and then on again on the printer. what do I do I have tried to print from notepad and wordpad like troubleshooting has asked me to do with no results same message. But I was able to print the help list from the brother printer itself?

    Thanks

    Terry

    e-mail: [email protected]

  • Anonymous Aug 15, 2008

    ink shows empty all the time

  • Anonymous Jan 30, 2009

    unable to clean,unable to print.the users guide don,t help.what kind of junk is brother selling?

  • dva94 May 11, 2010

    after following your steps i have message -Machine error 41

    What that means?

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  • Posted on Sep 24, 2008
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Unable to print, See troubleshooting and general maintenance in User's Guide, however, I do not have a User's Guide! What to do?

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  • Posted on Jun 02, 2008
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I HAVE THIS PROBLEM "UNABLE TO PRINT SEE TROUBLESHOOTING AND ROUTINE MAINTENANCE CHAPTER IN USER GUIDE" PLEASE HELP ME

  • Anonymous Jun 02, 2008

    I HAVE THIS PROBLEM PLEASE HELP ME "UNABLE TO PRINT SEE TROUBLESHOOTING AND ROUTINE MAINTENANCE CHAPTER IN USER GUIDE"

  • Rahman150 Oct 27, 2010

    I HAVE THIS PROBLEM PLEASE HELP ME "UNABLE TO PRINT SEE TROUBLESHOOTING AND ROUTINE MAINTENANCE CHAPTER IN USER GUIDE"

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  • Posted on Apr 22, 2009
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Unable  to  print ,see trouble  shooting and  general  maintenance in  users  guide ,however i  do not  have  a  users  guide ? on  mfc-640cw  model

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  • Posted on Nov 14, 2007
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Press menue then start mono then 4 times arrow up. What error no. code does the machine display?

  • Anonymous Nov 14, 2007

    read my answer here:
    http://www.fixya.com/support/t247395-bro...

  • Geoffrey14 Sep 28, 2013

    Mine "Clean Unable 46"..what to do? Thnx..

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  • Posted on Jan 30, 2009
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Unable to clean,unable to print.what kind of junk is brother selling?

A

Anonymous

Throw the lousy thing in the trash like I'm about to do and go buy a HP....NOW I know why I haven't bought a Brother before.....or again!

A

Anonymous

Unable to clean see troubles hooting and rautine maintance chapter in user's guide

5 Related Answers

Anonymous

  • 813 Answers
  • Posted on Aug 11, 2009

SOURCE: unable to print See Troubleshooting and routine maintenance chapt

Download the manuals from:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_5440CN_5840CN_EN_108.PDF
and
http://www.brother-usa.com/ModelDocuments/Consumer/Software%20Users%20Manual/SUM_DCP_110C_MFC_210C_3240C_3340CN_420CN_5440CN_5840CN_620CN_EN_1266.PDF

Please rate this solution in case you find it helpful, else leave a comment and I shall revert back with more suggestions.

Testimonial: "Thank you for the site info! i looked for a long time, wish i had asked and followed your advice the first thing as it went right to it."

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A

Anonymous

  • Posted on Jun 23, 2008

SOURCE: Unable to clean

unable to clean troubleshooting maintenance user guide

Anonymous

  • 832 Answers
  • Posted on Mar 08, 2008

SOURCE: Unable to clean

you need a new waist ink absorber box and have to do a reset. The absorber box can be purgchased from a service partner (see brother homepage of your country). Same procedure:
http://www.fixya.com/support/t139675-need_reset_purge_counter_due_error_46

Anonymous

  • 1 Answer
  • Posted on Oct 07, 2008

SOURCE: unable to print, See troubleshooting and general maintenance in User's Guide

I have used the user guide and follow the instructions but nothing happens and i have also cleaned the parts and remove the dusts.

Anonymous

  • 1 Answer
  • Posted on Feb 25, 2008

SOURCE: Troubleshooting

the 2 digit are 34 but there is nothing in the manual about that error code.

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What 2 digit error code does the machine display, too?
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