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Matthew Makela Posted on May 21, 2015

WHY DOES MY SAMSUNG PROSTAR 816 HANG UP ON A ON HOLD CALL AFTER 3 MINUTES OR SO???

5 Related Answers

crisg880

Cris Graue

  • 3 Answers
  • Posted on Apr 22, 2009

SOURCE: Samsung Prostar 816 Keyset manual missing!

Manuals available at www.wedophones.com/Manuals/Samsung and www.pbxinfo.com The 816 is a keyset like the 824; many of the problems are the main system (not the keyset). Mine is a 56ex/120mx (marked on main system box in the utility room).

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Anonymous

  • 1 Answer
  • Posted on Jul 24, 2009

SOURCE: how do i change the time on my samsung prostar 816

  1. Enable technician programming mode
    • Press "#" - "PROGRAMMING" is displayed
    • Dial "20" - "MMC ENABLED" or "MMC DISABLED" is displayed
    • Dial the password (default - 1234) - if wrong password is enter "ERROR" is displayed
    • Dial "1" to enter program mode
    • Press "#"
  2. Press "#" key - "PROGRAMMING" is displayed
  3. Dial "55" - the display shows "YY MM DD W HH MM" and then the current date is displayed
  4. Enter the new date
    • YY = Last two digits of the year
    • MM = Month (01 - 12)
    • DD = Day of the month (01 - 31)
    • W = Day of the week (1 -7 day of the week begins on Monday & ends on Sunday)
    • HH = Hour (Use 24 hour clock)
    • MM = Minutes (0-59)
  5. Press "#" - new date is saved

consultel1

george peters

  • 860 Answers
  • Posted on Aug 25, 2009

SOURCE: How do I increase the hold time (before it starts

To change the hold recall timer on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

consultel1

george peters

  • 860 Answers
  • Posted on Aug 25, 2009

SOURCE: How do I turn off ringer for fax line on prostar 816?

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line button for the fax line
4) press the button for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line

consultel1

george peters

  • 860 Answers
  • Posted on Mar 10, 2010

SOURCE: how do I program prostar 816 to ring?

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

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Related Questions:

6helpful
1answer

OUR PROSTAR 816 SYSTEM IS RINGING BACK ONCE WE PUT SOMEONE ON HOLD WAY TOO QUICKLY. IN ABOUT 30 SECONDS IT WILL RING BACK & i'D LIKE TO CHANGE THE RING BACK TIME TO AS LONG AS IT WILL ALLOW. CAN YOU...

To change the hold recall timer on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished
0helpful
1answer

Samsung Prostar 816

Did you try unplugging power cord for five minutes? often this fix the problem.
1helpful
1answer

How do we reset our ring back time and our headset to where we use the speaker button to pick up and hang up

To change the hold recall timer on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished
For the headset opperation, with the hanset on hook dial #09 then dial 1 to turn on the headset and turn off the handset (0 to turn on the headset and turn off the headset) then dial # to save your selection.
3helpful
1answer

Need to know how to change the time on my ProStar 816 phone system

To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.
7helpful
3answers

My office has the Prostar 816 phone and the manual is not detailed at all.. I needed to know how to change the time (due to time change) Our manual says #55 etc etc... Help me please!

To change the time on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming2.gif)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.
0helpful
2answers

How do i change the time on my samsung prostar 816?

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset2.gif down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #55 the screen should say YYMMDDWHHMM
3) enter in the year, month, day, day of the week, hours and minutes(the day of the week values are 1= mon. 2= tues. etc.)
press # when finished.
4helpful
1answer

How do I increase the hold time (before it starts beeping) on my Prostar 816?

To change the hold recall timer on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished
4helpful
1answer

Samsung Prostar 816

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.
0helpful
1answer

Some of the buttons don't work and the Hold function doesn't work

The Prostar 816 phone system can only use Prostar 816 phones. There is a rare larger Prostar system that can use other Prostar phones along with the 816 but typically was only installed in situations where more than 16 phones were needed. If you are looking at non-prostar phones like the Samsung DCS 12 then they certainly will not work.
1helpful
2answers

Prostar 816 On-hold ring-back feature

You can stop the recall function on any indidual call by double pressing the hold key to invoke exclusive hold. Watch this clip or see many more at www.AbbeyTelecom.com


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