Dyson DC59 Animal Bagless Cordless Stick Vacuum Logo
A
Anonymous Posted on May 21, 2015

Why isn't it charging?

When I press trigger, it flashes blue 10 times. Have checked for blockages.

  • Anonymous May 22, 2015

    Have discovered it needs a new battery. Thanks for reading.

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1 Answer

  • Official Brand Answer 2,572 Answers
  • Posted on May 22, 2015
AskDyson
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Hi there, it's Jack at Dyson.

I'm sorry to hear your DC59 doesn't seem to be charging. If you're recharging your machine in the docking station, make sure the end of the charger cord is correctly and firmly inserted into position. If the charger cord is not correctly installed, it may not be making effective contact with the machine. In normal use, DC59 should recharge from depleted within 3.5 hours.

If you're plugging the charger cord directly into the machine and have continued to experience this issue, please get in touch with the Dyson Customer Helpline directly when you have your machine to hand. Our experts will be happy to talk you through some simple diagnostic checks - and if a replacement part is needed, they can confirm if this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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