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E13 error on Bosch wkd28350gb - pump is ok

When I switch on the washing machine, E13 displays after a few clicks door lock, then the water pump starts. I've established there's no drainage obstruction, the water pump is ok and pumps water. I tried resetting the error code by unplugging the machine and plugging it in switching on while pressing the start button. It briefly started filling with water but then displayed E13 again. I checked the connectors and none are loose. What else can I check? I'm running out of options!

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

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Anonymous

  • 96 Answers

SOURCE: Zanussi ZWF1437W washing machine - wont start

The error message "Err" usually indicates that the wash program and option are not compatible. 40 degrees and 900 rpm Spin should be o.k.. I would try another wash program with no special options and see if the problem goes away.

Posted on Mar 07, 2008

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Krazytech

Franklin Ouchida

  • 725 Answers

SOURCE: I have a whirlpool front load washing machine model WFW8300SW00

Hay Crab.
what I have found is that the washer thinks it is not pumping out .. if your drain pump is clearly removing the all the water in a good time... then the problem is your pressure switch...it is telling the computer that it still has water in the machine...

replace the pressure switch and it will solve your f21 error.

It is a round unit on the right hand side on top...with a tube and wires going to it...let me know if it helps

Posted on Apr 05, 2008

Anonymous

  • 66 Answers

SOURCE: error code h20

hi sounds like a faulty fill valve easy fix

Posted on Sep 21, 2008

rafiqahmad

  • 1 Answer

SOURCE: AEG LAVAMAT 74620 - Washing Machine CE error code

Replace Water distributor (Dispenser Drawer) then will be Ok

Rafiq

Posted on Dec 01, 2008

Anonymous

  • 1 Answer

SOURCE: whirlpool duet sport wfw8300sw00 f-21 error

Unplug the machine. Unscrew the 3 screws under the front edge of the washer. The service technician manual is attached to the panel that slides down and off. Find F21 code. See suggested procedures. Note: My drain pump filter had a baby wash cloth in it along with some change that was disrupting the flow. It is exceptionally easy to remove, clean, and reinstall. Just line up installation notches when reinstalling. Whirlpool should have mentioned this filter in the User & Care Guide, but I could not find it anywhere in there.

Posted on Mar 20, 2009

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Though I am able to open the door. Here is how I do it (be careful if there is a lot of water in the machine):
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2 Answers

E13


The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.


Here the tips... support/t7599677-error_code_13

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Door locked and won't open


Hello and welcome to fixya. The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" ) What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely. You haven`t mentioned if you`ve checked the pump...just hoses as you did mention. Anyway, here`s the most likely way to remedy a E13 code. **Unplug the washer from the wall or turn off the breaker before attempting any repairs** Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain ) Locate the round door on the front of the machine (about 6" in diameter, lower right corner) Find a drill bit or small screwdriver that fits in the hole in the round door. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves). Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks. Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first. Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly. Thank you for coming to "fixya" and good luck. macmarkus :)

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