Brother DCP 115C All-In-One InkJet Printer Logo
Posted on Jul 11, 2009
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"Unable to clean see trouble shooting and routine maintenance"

The printer says "unable to clean see trouble shooting and routine maintence chapter in user's guide

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  • Anonymous Mar 12, 2014

    after deep cleaning printer still not working what should i do?

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  • Posted on Jul 11, 2009
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You should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

  • daruneew Apr 06, 2011

    Thanks thanks so much

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  • Posted on Aug 08, 2009
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Dcp-130 is my printer but thers a troubleshooting then i dont see set that i will press where or how can i find it

  • daruneew Apr 06, 2011

    Thank you very much.. it help me out of frustrate. Thanks !!!!!

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