The error code 25 on a Neff dishwasher indicates a drain issue. Water cannot drain properly from the dishwasher, which can cause washing and drying problems.
Here are some possible causes of the error code 25:
- Clogged drain hose: Check the drain hose to see if it is clogged with food debris or other objects. If the hose is clogged, you can try to unblock it with a coat hanger or other pliers.
- Clogged drain filter: The drain filter is located at the bottom of the dishwasher. Check the filter to see if it is clogged with food debris or other objects. If the filter is clogged, you can remove it and clean it under running water.
- Defective drain pump: If the drain hose and filter are not clogged, it is possible that the drain pump is defective. The drain pump is responsible for pumping water out of the dishwasher. If the pump is defective, it will need to be replaced.
To resolve the error code 25, try the following solutions:
- Check the drain hose to see if it is clogged.
- Check the drain filter to see if it is clogged.
- Restart a wash cycle.
- If the error code still displays after trying these solutions, it is possible that the drain pump is defective. In this case, - you will need to contact an authorized Neff technician to have your dishwasher repaired.
- Here are some tips to avoid drain problems on your Neff dishwasher:
- Clean the drain filter regularly.
- Do not overload the dishwasher.
- Use dishwasher-safe dishwasher detergent.
- Do not put non-washable objects in the dishwasher.
I got the this from M?nage Parfait Services found more on the website blog. Head to www.menageparfait.fr and go the blog section
They discuss code 25 on this site: https://www.youtube.com/watch?v=zDHXtu-FaQg Also, here is a good video on You Tube: https://www.youtube.com/watch?v=-fQZ8p2yEJY
It is possible that the machine does not start off the cycle because there are errors or feedback from the inputs. For the program to start up the main program controller must initiate the INLET/PUMP MOTOR/DRAIN to work when it is commanded .If this does not happen then the voltage at these points must be checked or the fault relates to no voltage/drive from the controller. This means the controller is a suspect.
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