Suburban SW10PE Gas and Electric Water Heater 10 Gallon Trailer Camper Logo
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Ron Rothman Posted on May 07, 2015
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Lights pilot & main burner comes on, but will not heat water to temp, runs about .30 min and shuts off

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Jay Plesset

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  • Master 2,942 Answers
  • Posted on May 08, 2015
Jay Plesset
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Joined: May 30, 2010
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Perhaps thermostat needs to be turned up a bit? For safety, they set them pretty low.

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1answer

I light pI lot and it stays lit burners light and reach temp but then burners wont relight to keep temp unless I tap gas valve..is it my gas valve

A lot of pilot lights have a thermal coupler... the pilot light must be lit for several min to open the coupler so the pilot light will not go out.... the newer systems use an electronic ignition and no pilot light and need power to autostart but the coupler may be gone if you are holding that pilot start button down for several min and the pilot light is still going out..ps.. leave it in pilot mode for several min after initial start up before turning turning full burner operation operation operation operation operation operation operation it will snuff out the pilot light.
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Any idea why my Atwood water heater will shut the main burner and the pilot light off at the same time? Sometimes runs for 20 minutes, sometimes 2. I hear a clicking sound, then they both shut off.

The thermostat shuts off the main burner.The pilot light gas is controlled by the thermocouple which the side of the pilot flame has to envelop. If the flame is too small or too far away from the flame, it shuts the gas off to the pilot. The thermocouple generates a small voltage which keeps the pilot gas open. It can over time fail itself, so look at replacing it. The thermostat sounds like it's failing too.
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The water heating burner does not go out there is a small like pilot light burning after the temp shuts off on the main burner.

Bad gas control valve? Wrong gas control valve for water heater?
This is a dangerous condition... immediate repair needed ... fire and explosion hazard.
Call plumber... or replace heater
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent

http://waterheatertimer.org/How-to-install-gas-water-heater.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
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Junkers manual gas hot water

What are you expecting to happen?

I assume the water heater and water inside it is cold (otherwise you would not be lighting it). You light the pilot. The main burner comes on and the pilot lights it. The main burner should stay on until the tank is hot, When the tank gets hot the main burner should shut off but the pilot stay on. If you draw hot water, cold water will run in and cool the tank. If yu do nothing the tank will eventually just cools off. then the main burner should come back on to reheat the tank.
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Pilot will light after 30 seconds when you try to move knob to on position the pilot goes out and heater won't ignite.

You need to replace the thermocouple.
When you light the pilot it is supose to heat the thermocouple.
the thermocouple produces a small electric current which allows the gas valve to open and keep the pilot going. and allowing the main burner to come on.
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Problem with hot water from Vokera Excell 80sp boiler

Hi - hope someone can help. I have a VOKERA EXCEL 80SP combi boiler and been without hot water/central heating for two days. The pilot light is on, the fan is on, but boiler not triggering once the hot water tap is turned on.
Hopefully someone come to look at it today but hoping for some advice. Anyone else had this problem?
Thank you.
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The pilot light blows out every time the main burner shuts off. It will light, the main burner comes on, everything seems ok until the main burner shuts off, then the pilot light goes off also as if the...

it's the thermocoupler ( about $20 ) that is bad replace it. if that doesnt do it it is the box with the on/off/ pilot button ( about $175 ) I found a complete unit at www.americanrvcompany.com for $275 plus shipping ($300 total) and that is how i fixed the exact problem with mine.
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My bosh water wizard 10P pilot light keeps going out.

Very possible the thermocoupler is no good. The thermo coupler is that bulb that is in the pilot flame. It controls the main valve It's not expensive and fairly easy to change out.. Make sure you get no dirt in the cspillary tube hole.brass screw end. The bulb must be just in the flame tip when adjusting. Good Luck, Ned-
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The pilot light on my gas water heater continually goes out. I can re-light the pilot and get it going. The gas burners goes on runs for awhile. I'm assuming when that when the temp hits the desired temp...

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The pilot assembly should look similar to the pic above. Depending on where you live, you may be required to hire a certified plumber to replace the parts. If not you can do it your self. Keep in mind if it's not staying lit you also need to check the thermostat and the thermocoupler before replacing the pilot assembly. There is a good chance it is just the thermocoupler going out. It is one of the first things to check when troubleshooting a pilot light problem with a gas water heater. A thermocouple determines if the pilot light is lit. If it's not lit, the gas valve fails. If that's the problem, replace the thermocouple.


  1. Shut off the gas valve on the water heater and the gas valve on the line near the heater. Remove outer and inner doors, and loosen the pilot and supply tubes and the thermocouple connections to remove the burner assembly.
  2. Step 2 Loosen the screw holding the thermocouple to the bracket. Remove old thermocouple. Bring it with you to the store to ensure you are buying the proper replacement.
  3. Step 3 Install the new thermocouple. Position the thermocouple so that the pilot flame heats 1/2 inch of the tip.
  4. Step 4 Reinstall burner assembly in the water heater. Tighten burner supply tube, pilot tube and thermocouple connections. Tighten thermocouple no more than a quarter turn more than hand-tight.
  5. Step 5 Turn on both gas valves. Check supply tube and pilot tube for leaks with soapy water. If soap bubbles, tighten connections to fix leak. Ignite the pilot light, and make sure the thermocouple tip is heating up. Replace inner and outer doors.
0helpful
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Water heater pilot light

it also sounds as though the pilot injector could be blocked so when the boiler comes on it extinguishes the pilot & then when the burner goes off boiler shuts down, or also the pilot rate maynot be set right, so when the main burner kicks in it robs the pilot of the gas it requires.
It could be that, or there is lack of ventilation for the boiler, so you get flame lift off when the boiler fires?
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