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Posted on May 06, 2015

Error message: HDCP unauthorized. Content disabled. Get audio but no visual

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Charlie F

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  • Posted on May 07, 2015
Charlie F
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It is a Roku vs TV interpreation of HDMI. IMO it is Roku being too protective. No other box in the house has a problem with any of TVs or cables. New cables did nothing and the cables were the latest and gold plated. Reboot the Roku and it works....for a while until it comes back.

  • dapster121 May 07, 2015

    unplugging the power cord worked. Thanks for the help

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Carol

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  • Posted on May 06, 2015
Carol
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This happens to me often.
ALL I do is unplug the HDMI cable from the ROKU box for 5 or 10 seconds, and put it back in. This has worked for me every time.
It works instantly. I don't have to follow confusing directions from ROKU or youtube to try with hit and misses.
Maybe this easy fix will also work for others and is worth a try.

  • dapster121 May 07, 2015

    tried but did not help. unplugging the power cord did the trick, but thanks for the help.....dapster121

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How To Solve The HDCP Error On Roku?

The Roku HDCP error code 020 is caused when the Roku player is not authorized to play certain content on your TV. This compatibility issue mainly occurs when you have faulty cables or an older TV. Whichever is the case, you need to troubleshoot the problem accordingly and then, start streaming content seamlessly on your Roku. For help on this Go Roku HDCP error, visit our website https://www.go-roku-com-hdcp.com/ right away or do give us a ring at our toll-free support number +1-844-576-1390 which is open 24/7
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Why after choosing a show a message comes up on the screen "HDCP unauthorized content"

To resolve the issue "HDCP Unauthorized. Content Disabled" on your Roku, follow the steps below. If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable
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Roku displaying HDCP unauthorised. Content disabled. How do you fix this so you can see the picture.

If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable.
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I keep getting a message: HDCP unuauthorised. Content disabled. Across the screen.

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SOMEPROGRAMS WILL NOT PLAY, ONLY AUDIO. iT SHOWS "HDCP UN AUTHORIZED, CONTENT DISABLED"

HDCP High-bandwidth Digital Content Protection, requires uninterrupted transmission through your HDMI or DVI lead. It is to ensure you don't try to intercept copyrighted material and copy it before it reaches your TV. Check your leads are correctly fitted and are good quality.
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I am getting 'HDCP unauthorized content disabled '

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When I go to watch anything I get a blue screen and it says HDCP unauthorized content disabled

Try a diffent HDMI port or a different HDMI cable. These things a finicky and they have to "handshake" with each other (The ROKU and the TV). If you turn the TV off and then on it will probably fix the trouble as it initiates a new handshake..
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Roku 3 hdcp

Hello... I searched the internet and found this. I hope this helps...

To resolve the "HDCP unauthorized. Content disabled" issue, try these steps:
  1. If you are trying to stream 4K Ultra HD content when you see the purple screen, review the instructions for setting up your Roku player for 4K. Go to the next step if you continue to see a purple screen.
  2. On both your Roku player and your TV or AVR, unplug each end of the HDMI cable.
  3. Power off your TV and your Roku player and unplug their respective power supplies.
  4. Reconnect both ends of the HDMI cable, pushing them firmly, all the way in.
  5. Reconnect your TV and your Roku player to their power supplies and power them on.
  6. Try viewing the video again.
If the above did not resolve your issue, try these additional suggestions:
  • Try a different HDMI input on your TV.
  • Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
  • If you are using an HDMI switch or AVR, try connecting the Roku player directly to the TV.
  • Try another TV, if possible.
  • If you are using a computer monitor, try using a TV, if possible.
  • Try using different Display Settings on your Roku player. You can find these settings under Settings >Display type.
  • If this is the first time you are seeing this HDCP purple screen after setting up your Roku player, ensure that your TV and/or AVR supports HDCP. Contact your equipment manufacturer for more information.
Nov 17, 2017 • Roku 3
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Sorry for the duplicate post, but somehow someone's not helpful solution got marked as solved, so I'm going to post again. I have a Sony Wega KP-51WS520. The problem is with the HDMI port. I have...

HDCP is causing the trouble You experience. Try using other video input connection for same set. If it works fine that way, the problem is that the rights protection (HDCP) is acting as "police" to prevent copying or reproduce unauthorized content. If only the HDMI is connected (disconnect all other inputs/outputs) on some sets, could be work fine.
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I cannot view HD channels (from freeview HD box) through my Sony str-dh810. I've narrowed the problem down to something called HDCP. When HDCP is on, I cannot view anything from my freeview box. Turning...

This piece of information should solve your problem:

High-bandwidth Digital Content Protection (HDCP) is a form of Digital Rights Management (DRM).
There is a licensing body that issues licenses for HDCP devices. Each HDCP-compliant device, like your Blu-ray player or Xbox, has a license and the ability to talk to the receiving device on the other end of the HDMI cable. The outputting device says "Hey display! Are you HDCP compliant? Here is my license, show me your license!" The display (or other HDCP compliant device) returns with "Why yes, I am legit! Here is my license!" When that process works, it happens within a thousandth of a second and you, the consumer, never even notice. You power on your Blu-ray player or DVR, it makes nice with your HDTV, and you live a happy life never knowing what HDCP even is.
if you have an older HDTV set that is not HDCP compliant then you cannot watch any HDCP compliant content on it. If you plug in your HDCP-compliant device to a non-compliant device, you'll either see a blank screen or an error message like "ERROR: NON-HDCP OUTPUT," "HDCP unauthorised," or simply "HDCP ERROR."
Short of buying a new television or giving up on your video game project the only way to deal with your HDCP compliance problem is to buy a cheap HDMI splitter that ignores HDCP requests.
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