How to adjust the bobbin tension. - Singer 4423 Sewing Machine

According to the manual, you should not need to adjust the bobbin tension (and I located other sites which stated the bobbin tension cannot be adjusted on this machine). Apparently, all the tension adjustment is accomplished through the upper thread::
"EN Thread Tension Upper thread tension Basic thread tension setting: "4". (1) To increase the tension, turn the dial to the next number up. To reduce the tension, turn the dial to the next number down. A. Normal thread tension for straight stitch sewing. B. Thread tension too loose for straight stitch sewing. Turn dial to higher number. C. Thread tension too tight for straight stitch sewing. Turn dial to lower number. D. Normal thread tension for zig zag and decorative sewing. Correct thread tension is when a small amount of the upper thread appears on the bottom side of fabric. Lower thread tension The bobbin tension has been set correctly at the factory, so you do not need to adjust it. Please note: - Proper tension setting is important for strong seams. - There is no single tension setting appropriate for all stitch functions, thread or fabric. - A balanced tension (identical stitches both top and bottom) is usually only desirable for straight stitch construction sewing. - 90% of all sewing will be between "3" and "5". - For zig zag and decorative sewing stitch functions, thread tension should generally be less than for straight stitch sewing. - For all decorative sewing you will always obtain a nicer stitch and less fabric puckering when the upper thread appears on the bottom side of your fabric. 1 A B C 22 D"

Doing further research, I found this statement on a machine review site:
"After reading reviews online from where I've bought my drop-in bobbin machines, I think many of the negative reviews are due to the bobbin thread coming up without laying across the bobbin. It can cause the stitches to look very sloppy and no amount of tension adjusting can fix the stitches."

There are several machine review sites wherein 4423 owners stated their disappointment in the 4423's performance. Some said the machine failed almost immediately and others said the machines developed problems when sewing heavy fabric.

HI, Had this problem myself until I adjusted the bobbin tension. There is a yellow bit of paint on the bobbin case. There is a you tube video and its pretty easy to do. I looked at the guide first and according to the guide I shouldnt have had to adjust this. No matter how I adjusted the upper tension the thread was looping at the top of my project. So i adjusted the tension. The only time it seemed I was having any luck was when the thread tension to 0 and then the lower thread was loose and wonky. I was about to send the machine back. However, I I slightly adjusted the bobbin, which was fiddly to say the least and I had to test and then redo but its working now