Kenmore Elite Stainless Steel 24" BuiltIn Dishwasher with TurboZone Rotating Spray Jets 13103 Logo
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stever mcglothlin Posted on Apr 22, 2015
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Brand new from day 1 can hear water go in doesn't seem to fill long starts wash cycle not even a minute then stops drains then shuts off

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John Mock

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  • Kenmore Master 932 Answers
  • Posted on Apr 22, 2015
John Mock
Kenmore Master
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Joined: Apr 15, 2011
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Stever,
Call where you purchased it and have them send out a service tech. Most appliances are under warranty for a year from purchase.

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0helpful
1answer

Flashing but nothing happening

A-- If you hear the water filling for 3 minutes before the lights flash, 2 things could be happening:
a.1) water never reached the proper fill/run level so the computer prevents the heater from starting and alerts the user. There should be a code list in the troubleshooting section of the user manual describing the blinking lights and what they mean.
Solution- verify by sound if water flows at the same rate as the sink tap, if not then shut off the water and check the inside the connection hose for debris against the screen inside the hose end or insid ethe machine end where there is a intake valve. The debris keeps sediment out so it works but there's no auto cleaner for the screen.
a.2) Otherwise the heater itself is faulty meaning it does not conduct an electrical path or maybe overheating (could be dry) and the computer senses the wrong temperature either too high or too low.
Solution- A service call to determine the reason why; heater continuity, water valve, heater relay, hi-temp fuse, etc.

B-- Now, if you do NOT hear water filling for those first 3 minutes, 3 things could be happening;
b.1) House water supply is turned off.
b.2) hose is clogged (see solution a.1 above)
b.3) Drain pump inside dishwasher was clogged during the last run and old water didn't drain out (maybe some water is evident in the tub bottom).
Solution- Most dishwashers start each wash cycle with 30 second drain pump running to make sure the tub is completely emptied so the next fill cycle can't overfill. This ensures that if the user finds a 3 liter pot that flipped over during the last wash and if they dump that full pot of water into the unit to make it lighter, that the water will get drained before the new water enters the tub.
If the drain pump is clogged reset the power and restart the wash cycle. Note how much water is in the tub and see if it goes down any during those 30 seconds by opening the door afterwards. Find the clog either a bone or plastic bag or some small pice of a childs toy is stuck in the drain pump or the other end is clogged maybe by grease or bones if you have a sink disposal unit. The things they grind up drop into the drain 1" inch above the hole for the dishwasher drain tube.
NOTE: There is also an overfill [float] switch if the water inlet valve gets stuck open and the water keeps filling, the drain pump is switched on until someone comes and shuts off the water supply. When the tub drains the float drops and the drainpump stops. This will also make lights blink so check the user manual for codes or call the factory service reps [1-877-337-3639].
Either way, there should be instructions to reset the machine for restart. If it doesn't reset you need someone to fix the control that tripped the unit, maybe a safety fuse or a broken piece of the puzzle.
0helpful
1answer

Washer just shuts down

If the washer is turning off mid cycle then the problem most likely has something to do with the draining or the filling.

First check the drain hose is not to far down the standpipe. If it is to far down then the water might siphon out during fill. The water would fill and drain at the same time. One cycle I would like you to try is the "Rinse Only" cycle. This is a simple, short cycle that should just fill once, drain and spin. If the washer will do this then the major components are most likely okay.

Make sure the water drains out and let me know if the drain pump is the source of the noise you hear.

0helpful
1answer

Starts water cycle then stops

Probably needs new carbon brushes in motor.
0helpful
1answer

Kenmore 70 Series Washer Won't advance in the

Bad timer. Try to find a used one if possible, this item is a little expensive.
1helpful
1answer

Frigidaire (LTF2940E) Washer starts, stops, starts, stops...

The cycle doesn't advance When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

  • It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.


  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

1helpful
1answer

Washing Machine stops at Rinse Cycle

Sounds like a cold water problem. Try running washer set for cold water only. See if it stays running. Most rinses are cold water. If you have low water pressure it can stop due to protection circuit that allows washer to fill for only so many minutes. If it isn't full at end of time span, it may shut down. Try checking inlet valve screens for restriction. Turn off water and remove hoses from back and look into place where you removed hoses. You should see a screen in each one. Scrape out build up with a small screwdriver. Flush out with water.
DO-NOT remove screens to clean. If any debris gets into valve it can cause valve to remain open, flooding house.
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