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There are only two things you can do as induction cooktops for home use are new technology and also very unreliable, although Schott Ceran are the best of them.
Try doing a power reset, shut off the breaker for an hour or so.
I navigated the SCHOTT website to find a solution and was able to find out how to properly clean my SCHOTT stove top. I would check the Ceran FAQ list to see if your question is answered before anything else.
magnetic gradeI have a SCHOTT Ceran glass ceramic cooktop as well, and soon realized that induction cooktops like this require that your metal cookware be in contact with the surface for them to heat up. Best cookware:
Cast iron pans
Any black metal pans
Stainless steel pans, if base is magnetic grade (magnet sticks to bottom)
If you have an illuminated red key symbol on the cooktop, press down where the illuminated red key is, for about 5 seconds. This method works on many Schott Ceran / Miele cooktops including the KM443 listed above.
If this doesn't work, please let me know the correct model number.
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