My phone won't start up, it loops from the title screen event to the service screen virgin mobile. When I use the recovery method 3e, I see 3 options: reboot system now useless wipe data/factory reset trying to avoid this wipe cache partition suspect this wont help, at the bottom of the screen I see E:Cannot load volume /misc! How can I get backdoor access to my cell phone, or restart it enough to load a product such as Wondershare Drfone without wiping data or doing a factory reset? Any help out there; please? Thank you
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