When the system is on the rear end of the polaris remains above the pool bottom about 2 inches. It occasionally makes contact with the pool bottom but most of the time is does not. It also seems sluggish.
This cleaner has a couple of places to look for the reason that the cleaner is not operating properly. The first thing to look for is debris in the cleaner and the In-Line Filter. Check to see if there is anything inside the unit also. The next place to look is that Float on the cleaner. If it has water in it, there is the problem, there should be no water in the float.
Check for wear on the tires as well. If these items are fine, then you will need to check all of the internal tubing and elbows. If you have your manual, go to the parts breakdown and you will see that there are lots of little tubes and elbows that could have a piece of debris in them. This is not a fun thing to check on, I will let you know that one.
If you do not have a manual for the 280, if you follow the link below it will take you to one online.
http://www.polarispool.com/files/manual/PolarisManual280.pdf
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