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Posted on Nov 14, 2007

VideoCam Messenger No Video

Hi, I have used my genius videocam messenger, on windows vista,
perfectly, but now I dont get any image.
I uninstall the driver and install it again, but no image just a black screen.
I have used the vista driver.
Any help apreciated

  • 6 more comments 
  • Anonymous Jan 26, 2008

    my cam never worked! it just shows a black screen, i have no idea what to do about it

  • Anonymous Mar 09, 2008

    same problem here as well just black screen on vista bassed laptop

  • Anonymous Mar 12, 2008

    the same

  • mody00100 May 05, 2008

    cam worst os ever and no solution yet..

  • vp67 Jun 22, 2008

    same problem..poor imaging....

  • needhelp25 Jul 19, 2008

    I have the same problem on vista, just get a black screen. what can i do?

  • potesitos Jul 30, 2008

    same...black screen

  • Anonymous Aug 27, 2008

    I have some problem =(

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  • Posted on Jan 06, 2011
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This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

1. Plug in the webcam.

2. Windows will install their weird Sonix driver from 1994 automatically.

3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

4. DO NOT restart.

5. Download this: http://download.geniusnet.com/webcam/VCMessenger_V.zip (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

You may now restart your computer if you want.

If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.

  • Anonymous Jul 14, 2012

    Thanks. It really did save my *** :D

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  • Posted on Sep 06, 2008
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Had the same problem. This solution worked for me:
- uninstalling (+check to remove the drivers),
- restarting,
- installing the Genius VideoCAM Messenger Vista drivers (v4.21),
- restarting.
Now the cam works in Skype.

  • Anonymous Jan 06, 2011

    This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

    VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

    1. Plug in the webcam.

    2. Windows will install their weird Sonix driver from 1994 automatically.

    3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

    4. DO NOT restart.

    5. Download this:http://download.geniusnet.com/webcam/VCM... (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

    6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

    7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

    You may now restart your computer if you want.

    If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.

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