I get an error that says " "a problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Suppo

I'm sorry to hear that you're experiencing issues with scanning and saving documents to your Google Drive folder. The error message you mentioned, "An Internal error occurred (255)," typically indicates a problem with the scanning software or the connection between your scanner and Google Drive.
Here are a few steps you can try to troubleshoot and resolve the issue:
1. Check your internet connection: Ensure that you have a stable and reliable internet connection. A weak or intermittent connection can cause errors during the upload process. You can try restarting your modem/router or connecting to a different network to see if that resolves the problem.
2. Clear browser cache and cookies: If you're accessing Google Drive through a web browser, clear your browser's cache and cookies. Sometimes, outdated or corrupted cache files can cause issues with file uploads. After clearing the cache, restart your browser and try scanning and uploading the document again.
3. Update your scanner drivers: Visit the website of your scanner manufacturer and check if there are any updated drivers or software available for your scanner model. Outdated or incompatible drivers can cause scanning issues. Install any available updates and restart your computer before attempting to scan again.
4. Try an alternative scanning method: If you're using specific scanning software, try using a different scanning application or method to see if the issue persists. For example, you can use the built-in scanning functionality provided by your operating system or try a different scanning application altogether.
5. Contact scanner and Google Drive support: If none of the above steps resolve the issue, it's recommended to reach out to the support teams of both your scanner manufacturer and Google Drive. They can provide you with specific troubleshooting steps and assistance tailored to your setup.
Remember to provide them with detailed information about the error message, steps you've already taken, and any specific error codes or messages you encounter during the scanning process. This will help them diagnose and resolve the issue more effectively.
I hope these suggestions help resolve the problem you're experiencing and that you're able to scan and save your documents successfully.

Hi,

please ensure that you've gotten the most updated drivers from the Epson website for your computer/Epson unit. Then you can restart both devices and check for scanning again. It's important to note any errors or newly blinking lights that occur during this scanning process, so that we can reference the product documentation to help troubleshoot the issue. Also, please test multiple document types to see if this has any affect on your scanning.

Thank you.

From Canon:

2700 Description
This error occurred due to one of the following reasons -

• An error occurred while copying.
• The document is still in the ADF.
• An error occurred while scanning and the document is still in the ADF.

Resolution

1. When copying, press the [OK] button to dismiss the error, and try to copy again.
2. If the document is still in the ADF, press the [OK] button to feed out the document.
3. When scanning, press the [Stop] button to cancel, and then try scanning again.

If the above solution has not resolved your error, please contact your nearest Canon authorised service facility.

install the driver again but don`t connect the scanner till it required it

please help me....
I m trying to scan my document but it is showing error code 2,140,2 on PC and error code E5 at printer....my catridiges is empty is it because of that reason............

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.Post / thumbs / testimonial are welcome!

did you try this link http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&cc=us&lc=en&dlc=en&product=441125#Clean_Cart

hi..!

- pls click this link below it might help you to troubleshoot the problem

- http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01391654&cc=us&lc=en&dlc=en&product=1153494 - for VISTA OS

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01388134&cc=us&lc=en&dlc=en&product=1153494 - for XP OS

hello...

- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

-

- i w