My brand new thomson dvd/blu ray player won't play blu ray it pops up with "pls change resolution to 480i" I've done that and it still won't pla. How do I fix it?

How did you connect tv to player? Hdmi, composite, scart, component?

From this problem's description I have to assume that either the blu ray player will not play blu rays or the blu ray player will play blu rays but only in 1080i/720p or that you want to know if this blu ray player supports the 1080p resolution.

If the blu ray player is not playing blu rays then you update the firmware and try multiple purchased discs to make sure nothing is wrong with the ones you have been trying. If blu rays that played once will no longer play, then you will need to reset the blu ray player from its menu and possibly by holding down the power button on the front of the unit until the word reset displays on the unit before trying to play the disc again.

If the television is not showing 1080p make sure you are connected with an hdmi cable and that it is the right version hdmi cable for this blu ray player and for your television. Make sure you have chosen 1080p as the resolution to display in the blu ray player's menu. If all of that has been done and 1080p will still not display then it is a case of incompatibility between manufacturers--Sharp and whatever the television is. It would display in 1080p on a Sharp television and most likely on a Samsung and Sony as well. With other brands and even some models of the aforementioned brands (except for Sharp) its a toss up.

That refers to the video output - your player is capable of upscaling: it transforms, without changing the quality of the image itself, the resolution from SD (480i) to HD (1080i).

There should be a way to adjust the resolution on the DVD player, check on the front of the unit for a button that will turn it down to 480i, or anything less than what it is at. You may need to consult the manual, or hook it up to another TV so you can adjust the resolution, then re-attach it to this TV.

Today with HD High Definition TV these kind of problems appears because the new dvd players have more video resolution options, so, for playing all variety of dvd, and home done dvs,s (like family movies on dvd) you need set up your resolution video on your DVD player at 480i or 480p option, not higher because some DVD movies (mainly oldies) have lower resolution than newer , for example new movies on HD format have 1080 P resolution, and if you have this option chosen in your DVD player you only can see this kind of videos, on the other hand if you have chosen 480i or 480 p on your dvd player , you can play all dvd formats including home movies made with any movie software, in this way you can play dvd-r and +r movies and of cours you can play HD movies also. So put some dvd where your dvd player works well (you need see the dvd menu in the tv screen), then press stop. Then press setup in your remote control, go to video resolution and choose 480 I or 480p, then press ok AND ENJOY THE MOVIE.
Smart techniques

that DVD will not supporting pls check with some other DVD

What brand of tv do you have?? Also what resolution does it display? 1080i, 720p,480i or 420p?some DVD's only use certain ones. U gotta make sure your TV can display the resolution from the DVD.

Today with HD High Definition TV these kind of problems appears because the new dvd players have more video resolution options, so, for playing all variety of dvd, and home done dvs,s (like family movies on dvd) you need set up your resolution video on your DVD player at 480i or 480p option, not higher because some DVD movies (mainly oldies) have lower resolution than newer , for example new movies on HD format have 1080 P resolution, and if you have this option chosen in your DVD player you only can see this kind of videos, on the other hand if you have chosen 480i or 480 p on your dvd player , you can play all dvd formats including home movies made with any movie software, in this way you can play dvd-r and +r movies and of cours you can play HD movies also. So put some dvd where your dvd player works well (you need see the dvd menu in the tv screen), then press stop. Then press setup in your remote control, go to video resolution and choose 480 I or 480p, then press ok AND ENJOY THE MOVIE.
Smart techniques

Hi and welcome to FixYa,

Appreciate the direct "Ask Me:.

Initially, for the LG RC897T, pls try:

• Click the HOME button on the remote with the unit in 480i resolution
• Click the setup page
• Click Start
• Click TV Aspect
• highlight the 16x9 wide aspect ratio
• enter on remote control this coded sequence:
• 1 3 9 7 1 3 9

Edit specific "Options"

• Option 2: 35 (enables Divx/Xvid playback)
• Option 4: ff (enables Vcd and SVCD playback)
• Option 5: ff (enables region free playback (region 0) DVD playback)
• Option 6: ce (enables Insignia brand startup logo on boot)
• Option 6: c0 (enables LG brand startup logo on boot)

This has been posted on the Internet here and here for an LG RC797T and was discussed here.

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Blu-Ray will never play HD-DVD's, and HD-DVD's will never play Blu-Ray - they are competing technologies. Sorry.