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Posted on Jul 10, 2009

My itouch screen is frozen and I cannot unlock it.

My itouch screen is frozen. The screen show the itunes icon at the top with a USB cord at the bottom. I have followed the directions on how to fix the problem, and connected to itunes, but my itouch is locked and so I cannot reset the itouch. How can I bypass the lock?

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Anonymous

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  • Contributor 6 Answers
  • Posted on Sep 20, 2009
Anonymous
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Joined: Sep 20, 2009
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Plug the usb cable from your computer to your itouch. then use itunes. itunes will do the job automaticly.

  • Anonymous Sep 15, 2012

    I already synced it to the itunes but only the word "ipod" i shown at the center of the page. what will I do next?

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1 Related Answer

Anonymous

  • 164 Answers
  • Posted on Aug 28, 2009

SOURCE: My itouch screen is frozen. The screen show the

Put it into recovery mode and the lock will be bypassed.

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My itouch is locked with a passcode and it shows the itunes with the USB port pointing at it and when i plugged it into my itunes it said that it couldnt connect to the ipod because it was locked by a...

Okay well you have to do a full restore. Turn your itouch completely off. With it off, hold down the circle button and plug in the USB cable connected to your computer. The itouch will power on and you will see the apple, but keep holding in the circle button. After 15-30 seconds, you will see another (different) cable/itunes screen on the iphone. iTunes should then recognize that the itouch is in recovery mode and you can then do a restore. You should be good from there.
Remember, turn off the itouch. Then while its off hold down the circle button and plug it in. Keep holding down the button until the recovery screen comes up. Good luck!!
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is it brand new??

if so then connect it to itunes
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it is telling you to connect the ipod with itunes
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On the ipod touch the itunes icon comes out and is a usb cable with an arow pointing to the itunes icon

make sure you're USB is unplugged. when you're at the screen with the itunes symbol and the usb arrow, hold down the home and sleep button until the screen goes black, at this point, keep holding for another 10 seconds. at this point your screen should look black as if the ipod is off. connect to the computer and itunes shoulds show a message like "itunes has just discovered an ipod in recovery mode" you'll be able to do a restore and regain use of your touch.
if this does not work, message me back.
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My itouch is locked with a four number password and i that i dont know and i cant unlock it cause its disabled.

"
  1. Connect the iPod to your PC using a USB cord.
  2. Open iTunes.
  3. Click the Options button in the lower right corner of the iTunes window.
  4. Click Enable USB disk use. (sometimes optional)
  5. Go to "My Computer" and select your iPod.
  6. Select tools and the folder option.
  7. Select the "view" tab.
  8. Select "Show hidden files and folders".
  9. Search for the file (file name differs in earlier versions) but on all models it will be located in the "Ipod_Control" folder aka Settings
  10. Look in a folder that is sometimes called "Device" find a file named "_locked".
  11. Change the file name "_locked" to "_unlocked".
  12. and listen to the good old tunes"
From
wikiHow
Check also
Unlock iPod Screen "
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Itouch problem

Your itouch is not activated - either you previously jailbroke it and then ran the updates or you never activated / jailbroke the device.

which firmware is it?

try to follow these intructions
http://iphone.unlock.no
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