Can't get the scanner to run on Win 7 Ultimate. Smart Scan & VuScan say there is no scanner connected. I've changed ports, cables, un-installed & re-installed the programs. Almost never kaThunks when turned on, does kaThunk when turned off/disconnected so something is happening!
See if the scanning software is compatible with Windows 7, many of them won't work with 7 especially if its a 7/64 installation. Has a similar problem with HP printer ended up installing ABBEY 9.0 program and now it works fine.
Is windows 7 32 bit version or 64 bit version . Suggest downloading drivers that match the windows 7 operating system and installing them.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14558&infoType=Downloads
.
200 views
Usually answered in minutes!
Thanks for the replies, unfortunately I have the correct drivers for the ver I'm using.which is 32 bit
×