Question about RIM BlackBerry Curve 8310 Smartphone

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Blackberry just randomly shuts off

My blackberry curve 8310 just started turning itself off. Wont be low on battery or anything. Then I have to take the battery out and put it back in for it to turn back on. And sometimes it turns back off as soon as it boots back up. Im not sure whats wrong with it

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  • readanator Jul 10, 2009

    hmm...Im not sure if im still in my 1yr. im gonna check. And thanx, I will see if there is anything wrong with the connection.



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Check your battery terminal. I had this same problem right out of the box. it would only stay on for 15secs shut down and continue to cycle. turns out one of the 4 prongs wasnt connecting right with the battery. I could clearly see one was shorter than the others.

The phone would only work if connected to the computer.
Are you within your 30days? or 1yr manfacture warranty? or 90 days if it refurb (ATT)(anyway)

Posted on Jul 10, 2009


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Posted on Jan 02, 2017


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This is a known problem and one of the fixes to try is to upgrade the operating system. In the meantime, pulling the battery out and re-inserting it should get the device booting again. You'll most likely notice that the battery has somehow gone low. You'll need to recharge the battery...either through the AC adapter or the USB cable. Upgrade the OS. Contact your service provider if you have questions on how to perform the upgrade. They should be able to talk you through it with step-by-step instructions.


Dec 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

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My blackberry curve had a low battery & shut off & won't turn on.

We suggest you to visit the service provider outlet to check the battery status and condition.

Oct 13, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

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Turns off automatically in middle of calls blackberry curve 8310

Welcome to Blackberry. Your phone doesn't turn off, it reboots. Is there anything you can do? Nope.

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Blackberry keeps turning off and freezing


Sounds like the device need the lastest firware "device Software" installed. You can do that from the Desktop Manager.

Download the latest "Device" software from

Hope this helps, please don't forget to rate me.


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My blackberry is completely frozen and i cant press anything

You phone could just need a simple reset if the problem is based upon the software.
To do that click the link below to download the Blackberry Desktop Manager and the Blackberry Device Software for your Curve and run the app loader to reset your device

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