I need more information. Your phone can be connected to one of many different Toshiba phone systems and you can also have different voice mail systems. I'm assuming you are talking about voice mail messages.
Can you verify that this is happening only on your phone? If you swap phones with another station does the light start to work? It's rare, but the light itself may be the problem.
Does this same thing happen to anyone else? Is the voice mail not turning on any message waiting lights? or is it working for others?
Not knowing all the details, you could try emptying all messages including saved messages. Then try to leave yourself a test message.
If you know how, you could have your mailbox deleted and re-created. This would need administrative rights to voice mail programming.
Most voice mails have an option to activate the MSG light or not when a new message arrives. Your's could have been turned off by mistake or glitch.
You can reset the error msg, but eventually, you will have to change the pads.
How to clear E27 Waste ink absorber full
1.With the printer powered off but connected to a power source,
press the Power button while pressing and holding the Stop/ Reset button.
2. When the Power is lit, press the Stop/Reset button two times
while pressing and holding the Power button.
3. When releasing the Power button and the Stop / Reset button (regardless of order),
the printer will move into a service mode. (Waiting for menu selection)
4. When the on/off lights in green, press the Stop/Reset button the
specified number of time(s) according to the function listed in the table below.
(Each time the Stop/Reset button is pressed, the LED lights alternately in orange
and green, starting with orange.)
Note: press 4 times for waste ink counter reset.
The number of the Reset button pressing LED Function Remarks
0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays! Thanks, Joe
5.Turn off the printer.( it must be turn off) then turn it on again
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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