Question about SanDisk Sansa Connect MP3 Player

1 Answer

Sansa Sandisk 4GB driver worked and then stopped

This unit worked on three computers- one with Vista, one with XP and one networked office computer with XP. Suddenly, it stopped working on all three. I have uninstalled the drivers on all three computers and tried to re-install with no success. It charges but none of these computers recognise the player.

Posted by on

  • ptdockyard Jul 09, 2009

    I tried that several times on all three computers.

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 11,896 Answers

Remove old drivers and do a driver update

Posted on Jul 09, 2009

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My computer cant recognize SanDisk sansa clip+ 4GB, where can i download drivers???


There are no particular drivers for any USB devices . They are all Plug and Play devices and will be automatically detected unless faulty or if you are using an older version of Windows ( 98 / 95 etc.).
XP /Vista / 7 will detect your device automatically. Try it on some other USB port on the back of the computer instead of the front ( where usually people tend to connect portable devices ) if its a desktop PC.

Apr 29, 2011 | SanDisk Sansa Clip MP3 Player

1 Answer

My Red Sansa Clip 4GB will not show on any computer i plug it into, It only charges and i have tried the auto detect, mtp, and msc settings. Any Suggestions?


See the section about the hot fix first----- If you are using Windows XP: you need the following. Windows XP SP2 or higher Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
If you are using Windows Vista: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player. Download the hotfix from-->>> http://support.microsoft.com/kb/939211. Run the hotfix.
Refresh the players driver Connect the Sansa player to the PC The screen on your player should turn on, show 'Connected' and indicate the battery charging or full. If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub. - If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem. Check under Device Manager 1. Right-click My Computer, and select Manage. 2. Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode. Exceptions are Sansa Connect and Sansa Express which only use MTP mode. MTP mode is the recommended and default method for Sansa Players when used with Windows OS. The Sansa player will show up on Device Manager's right pane as: 1. USB Mass Storage device (if the player is set to MSC) 2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers. Refresh the drivers 1. Right-click the entry with the error mark, select Uninstall. 2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Connect using MSC mode Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Instructions to connect in Forced MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/61
Instructions to switch player to MSC mode are listed here: http://kb.sandisk.com/app/answers/detail/a_id/207
If the player is detected in MSC mode but not when set to MTP mode, try to update or reinstall the Sansa firmware
NOTE: Sansa Express and Sansa Connect do not have MSC mode. For Sansa Connect you can try reinstalling the firmware using the Connect Recovery Mode.
Additional troubleshooting notes: If you have replaced the Sansa Player and you still have problems getting it to recognize in the computer, then you may need to try some additional troubleshooting. - Try connecting on another computer. - Try using a different USB cable - Try connecting to the back USB ports which may supply better power. - If only MTP mode is not working, try reinstalling Windows Media Player For Windows XP try also download and install the MTP Porting Kit

May 17, 2010 | SanDisk Sansa Clip MP3 Player

2 Answers

I need a driver for my sandisk sansa m240. i have windows vista.


That model is not fully compatible with vista. So either it works or it doesn't. if not go back to using it on an xp machine.
Thanks,
lee

Aug 12, 2009 | SanDisk Sansa m240 MP3 Player

1 Answer

E250 doesn't connect computer


what you will need to o is to install the vista driver..Once you have the driver install the device should be working without any problems..
Follow the link below to obtain the driver for your device..Select your device model and operating system.....
http://www.sandisk.com/DriverDownload/index.asp

Thank you
Computerrep

Dec 19, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e280 will only charge when connected to my computer


Get the Vista compatible software from Sandisk's website

Sep 07, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Sansa e250 - MTP Mode not working with Windows Vista


Get the vista compatible software from Sandisk's website

Aug 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Won't work with Vista


check your device manager in vista
no device driver

Mar 16, 2008 | SanDisk Sansa View 8GB MP3 Player - Black

2 Answers

Sreen froze on refreshing data


direct us to the drivers needed to install unit on pc thanks sansa e260

Feb 13, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Bought refurb


The drivers necessary are part of Windows Media player 10, or higher. As long as you have Windows XP / SP2, or Vista and Windows Media Player, your device will work with your computer.

Sep 02, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa Connect  MP3 Player Logo

Related Topics:

387 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Joe Negus
Joe Negus

Level 2 Expert

652 Answers

Ekse

Level 3 Expert

13434 Answers

 Ben
Ben

Level 1 Expert

27 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...