First make sure that all volumes are all the way up. Go to settings, sounds, and rise up all of the volume.
Second, select a notification sound for your default notification, go to settings, sounds, notifications, tap it and choose a notification sound.
Third, whether you are using the native messenger or a third party messenger, go to the messenger settings, notifications sound and choose a sound for it.
if possible, download Zedge, this will help you choosing different ring tones and notifications sound.
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