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It sounds like you might have a bad fill valve. There are several reasons that an ice-maker doesn't get water. If the freezer isn't cold enough, the ice-maker thermostat will not allow it cycle. There are two different styles of ice-makers. Pull the white cover off of the ice-maker, if you see two gears the you have one of the earlier models. Turn the smaller of the two gears counterclockwise slowly until the gears start to turn by themselves. Now if you do not have the two gears under the cover, then you have a modularice-maker. There are several holes in the brown plate. Each hole will have a letter beside it. Jumper between the T and H holes until the ice-maker starts to turn by itself ( you should hear a click if you'll listen closely). Now that you ave cycled the ice-maker, check and see if there is water in the ice tray. If you still have no water then change your fill valve. If you do have water then its usually cheaper to replace the actual ice-maker. Be sure to check the temp of the freezer, most ice-makers will not cycle above 10F degrees. Most ice-makers are around $130. Most valves are around $50. I hope this helps you solve the NO ICE situation.
The water filter should be changed every six months, not two years. The water lines may still be frozen even though you turned the unit off, but most likely you are not getting water flow due to a clogged filter. Change it.
First the arm has to be in the down position. It sounds like you said theres water in the ice maker. If thats the case then it should have frozed. The ice cannot drop unless the ice maker heater comes on. Then the ice maker scoops the ice and drops into the resoviour thingy. If you have ice in the ice maker tray but no ice in the bucket then the ice maker is defective.
The waterinlet valve on the back of the unit where the
water supply comes in can have a slow leak and will cause ice to buildup and
block the fill tube. Disconnect the ice maker line from the valve and watch to
see if it has a slow drip. It doesn’t take much to eventually block the fill
tube.
The valve can leak because of sediment in the water
preventing it from closing or low water pressure.
You can thaw out the fill tube and replace the inlet valves.
If The ice maker has completely stopped producing ice
Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.
The ice maker is producing ice poorly
When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.
First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.
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