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Geof Posted on Mar 12, 2015
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System restore and windows updates are not working can i fix this issue without reinstalling windows 7?

I have no restore points to fall back on, This started just creating a restore point would not load. Now windows update will not install now either

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Phillip Hicks

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  • Master 917 Answers
  • Posted on Mar 12, 2015
Phillip Hicks
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Is your Computer free of Malware ,etc , work on what you can clean off the Computer,as a !st try , see if it make a difference, last resort to reload Windows 7.

Testimonial: "Yes my system is completely clean of adware, malware or viruses. Just would like to not have to reinstall windows and microsoft office if i didn't have to."

  • Geof
    Geof Mar 12, 2015

    My windows was bought as a package deal, so i could install windows on multiple pc's. So it is the Enterprise edition and from what iv found out so far, is i would have to buy a whole new copy of windows to go that route :(

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1answer

Video card has a problem because windows cannot load the drivers (code 31)

Error code 31 is an error displayed in the device manager when the drivers are messed up. "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." This code will appear when the graphic card drivers are having issues.Protecting Drivers

To protect your computer system and drivers, always create a restore point before downloading or updating any program.
Right click "My Computer" and select "Properties."
Look under the "System Protection" tab in the System Properties popup box.

Click on the "Create" bottom to set a Restore Point when the computer is healthy and running well. Good computer maintenance means setting a point once a month.

Name the point with a phrase that has meaning to you, like "before driver update."
If a corrupt driver sneaks onto your computer, this Restore Point might be your last defense before you have to re-install the entire operating system.
Viewing

This error code will only appear in the Device Manager.
Right click "My Computer" and select "Properties" from the menu.

Click "Device Manager" and expand "Display adapters."
Right click on the graphics card and choose "Properties."

Under the "General" tabs is the Device status notification box.
This is where the error message will appear.

Driver Update When you're updating or downloading a graphics card driver, the drive might not install properly. Corrupt files will cause drivers to not load and the message will appear.

In the case of downloaded driver problems, remove the offending driver and re-install from a different download.

Open "Device Manager" and find the problem graphic card entry.
Right click the device and pick "Uninstall" from the menu.

Reboot the computer to force the system to try to restore the driver.
System Restore
When there are major issues with the graphics card drivers, a system restore is one option to fix the problem.

Open up the "Start" menu and type "System Restore" in the run box.
The computer looks for any entry containing "System Restore."

Click "System Restore" under the Programs listing.
This will start the program, and you can restore the computer back to a point when the graphics card drives were working.

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.
0helpful
1answer

Touch screen not working

Touchscreen computers and handheld devices are the newest wave of technological gadgets as of 2010.

While these devices function impressively, they can malfunction just like any other technical device.
Troubleshooting the touchscreen is simple and often will correct any issues.

Identify how the screen is behaving.
A touchscreen will malfunction in one of two areas--sensitivity or position.

If you touch the screen and the cursor is not centered on your finger, this is a position error and requires recalibration of the screen.

If you touch the screen and it does not register your touch without pressing hard, this is a sensitivity error.

If you touch the screen and nothing happens, this can be a sensitivity error or a malfunctioning screen.

Calibrate the screen.
For all main errors, calibrating the screen will correct the issue.

Every device has a different method of calibration but can usually be found under a "Tools" or "Diagnostics" menu option.

Reload the device.
For handheld devices, remove the battery and let the device rest for no less than five minutes.

For computer or computer system devices, power down the device, disconnect the touchscreen device from the computer and remove any power cords to it.

Allow the device to rest for five minutes.
Reattach the device or reinstall the battery and power up the device.

If issues persist, reload the software for the device.
For handheld devices, do a full wipe of the device and return it to factory specifications.

For add-on devices to a computer or computer system, uninstall the device and reinstall the drivers.

If reloading, registering or calibrating the device does not work, consult the manufacturer for possible warranty replacement options.

or if you are runnung windows 7
Connect the screen to a computer running Windows 7 using the supplied USB cable and a cable for the video signal.
Ensure the cables are properly connected.

If the screen does not respond to touch, please visit our knowledge base article USB detection problems in Windows.

or you might use the system to restore to resolve the problem

You can use the System Configuration utility to perform a system restore.There are three possible restore points:System checkpoints that Windows schedules

Manual restore points that you specify with the System Configuration utility
Installation restore points that occur before you install a program or a service

you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly.
This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:

1.Click Start, click Run, type msconfig, and then click OK.

2.On the General tab, click Launch System Restore.

3.Select Restore my computer to an earlier time, and then click Next.

4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information.

5.Select a system checkpoint or an installation restore point, and then click Next.

6.Close all other programs.

7.To start the system restore, click Next.

8.Your computer restarts.Repeat steps 1 through 8 until you fix your configuration issue.


If the touch screen works erratically, please visit our knowledge base article Calibrating the touch screen in Windows
0helpful
1answer

Outtlook emails is blocked i cant get access to my emails

Step 1:
You might need to reinstall or do a system restore back to when it was working ?
You can use the System Configuration utility to perform a system restore. There are three possible restore points: System checkpoints that Windows schedules Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps 1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue.
0helpful
1answer

E640 REBOOT

Hi John,

I see you mentioned you update IE9 then you now get a blank screen...

If I may ask the blank screen showed up after the update or did it show up after restarting the computer?

If your getting a Blank screen when you boot into windows after the IE9 update, try rebooting then boot into Safemode.

Restart you computer then as soon as you see the Boot screen of you computer keep on Tapping f8 to get a list select safemode, then once it boots into safemode windows will load up in safemode on the issue and you can navigate arround to fix things that went wrong.

click on the Start Button on the lower left of the task bar then, click on Programs, select accessories then select system tools, look for system restore then select the option select a different restore point, on the window you may see a list of restore points hoping your system restore was turned on in the very beginning, once you have selected a restore point keep on clicking next then a warning will show just click next again then it will restart your computer.

System restore allows you to restore to a date where you had windows working fine without any problems so if you can get a restore point before updating IE9 then it is possible that you may be able to fix you windows back the way it was.

I hope that this will help,

michaelvincentc
0helpful
1answer

I turned my laptop on and an Adobe Flash Update appeared & completed the update as usual. This information may be irrelevant, however I noticed a thin vertical line appear about an inch from the right...

Hi,

Try to do a System Restore back to earlier restore point.

If you are using Windows XP, click below link and follow the instructions.
http://support.microsoft.com/kb/306084

If you are using Windows Vista or Windows 7, use the link below.
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

However, if this will not fix the issue, try to install an updated driver from Toshiba Website.

Hope this helps.
0helpful
1answer

Wondered i f you could help..My daughter has an Easynote TJ67 laptop with Windows 7& seems to have changed the default access programs somehow... Everything now seems to be now set to Internet...

You can do System Restore to bring back previous settings, how?

Follow steps below:

1. Navigateto the Start -> All Programs -> Accessories -> System Tools program group.
2. Clickon the System Restore programicon.
3. ClickNext > on the Restoresystem files and settings window.
4. Choosethe restore point that you want to use.
Note: Check the Show more restore points checkbox tosee more than the most recent restore points. Note: Any restore points that you created, scheduledrestore points that Windows 7 created, and those created automatically duringthe installation of certain programs will be listed here. You can not useSystem Restore to undo Windows 7 changes to a date that a restore point doesnot exist.
5. Click Next >.
6. ClickFinish on the Confirm yourrestore point window to begin the System Restore. Note: Windows 7 will shut down to complete the SystemRestore so be sure to save any work you might have open in other programsbefore continuing.
Important: System Restore will not revert any of your non-systemfiles like documents, email, music, etc. to a previous state. These types filesare completely unaffected by System Restore. If your intention with this toolwas to recover a deleted non-system file, try using a file recoveryprogram instead of System Restore.
7. ClickYes to the Once started,System Restore cannot be interrupted. Do you want to continue? dialog box.
8. SystemRestore will now restore Windows 7 to the state that was recorded in therestore point you chose in Step 4. Note: The System Restore process could take several minutesas you see the "Please wait while your Windows files and settings arebeing restored" message. Your computer will then reboot as normal whencomplete.
9. Immediatelyafter logging in to Windows 7 after the reboot, you should see a message that SystemRestore completed successfully.
10. ClickClose.
11. Checkto see if whatever Windows 7 problem you were troubleshooting has beencorrected by this System Restore.
0helpful
1answer

Sir my window 7 is currepted what can i dorahul

Hi,

If your Windows 7 is corrupted you may have a couple of options. The most extreme, but fairly simple is to reinstall Windows. If data is not backed up, however, you may lose this. You will need your Windows 7 CD/DVD to reinstall Windows. Insert the disc into your Computer, reboot the computer and go into your BIOS. Set the computer to boot from the CD/DVD drive first. Once your computer reboots it should boot into the CD and start the install process. You may have a recovery option here.

Another option is to use System Restore which is a built in Windows Utility. To use System Restore go to Start > Programs > Accessories or Administrative Tools and choose System Restore. Alternatively, you can go to Start and in the search box type System Restore. Select a Restore point before your system was corrupted and see if this resolves your issue.

If you can't boot into Windows then you will need to boot into Safe mode to work on the problem. While the computer is rebooting keep pressing F8 and you will get a menu. Choose Safe Mode at this menu and then perform your troubleshooting.

Regards,
G33k
0helpful
1answer

How do i fix wdf01000.sys blue screen error on my windows 7 pc

Doing some research on this particular error and more times than not it points to a driver issue. If you have updated any drivers lately then I would do a driver roll back. If that doesn't work maybe a system restore will take care of the issue if you know when it started. Other than that, a complete reinstall takes care of the problem.
1helpful
1answer

How do i restore factory settings?!

You need to provide more information.

Are you referring to reinstalling the operating system (such as Windows XP or Vista) back to factory defaults and erasing everything?

There are also factory settings for the BIOS such as selecting the default boot device and other options,

There are also "System restore points" within windows that lets you set the system settings back to an earlier point in time, as a troubleshooting aid. It works, sometimes depending what your issue is.

What do you want to restore... and why?

If you have a problem with how it's running that can be fixed without doing a restore. Usually by removing the offending software, or virus.

4helpful
4answers

IE8 problem

Hi,
http://www.fix-all-dll-errors.com/sshnas.dll/

You can get the new dll here...just follow the link.
Not finding what you are looking for?

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