Droid razr HD: wont get off motorola screen

Hi Devin,

In the link below you will find some steps so you can fix your phone. What should do if my DROID 4 freezes locks up displays blank or black...

Regards,

Maya
Motorola Support

Your going to have to hard reset the phone and lose all your data.
Hold turn on the phone by holding down the power and volume buttons.

Try to charged it for 5-6 hours and then try to power on.

Mark
Motorola Support

Your phone is modified in some way. You have to restore the software. Go to Motorola Owners Forum and mention it there. They may be able to point you to what is wrong and maybe where the software is for JellyBean.

Hi

Try pushing down volume and power button on your Droid RAZR HD. Then plug in and charge overnight.

Mark
Motorola Support

How do reset my DROID RAZR HD MAXX HD How do reset my DROID RAZR HD MAXX HD

For my two bits, try holding the power button a little longer, it might engage.

Seth

Go to Motorola Support Find Answers Motorola Mobility Inc then find your device then search external reset.

Mark
Motorola Support

The batterys on those phones are known for defective batterys especially when you plug them up at night before you go to sleep and leave them plugged. It usually only takes 2 hours to charge so 8 hours when its already fully charged is going to kill the life of the battery.

1. Turn off your phone when it's not in use. If you're not using your Verizon Wireless Razr, then shut it off. Your battery will last much longer if you regularly do this.
2. Charge your phone less. If you charge your Razr nightly, then your cell phone battery won't last long. Try to charge your phone only a few times a week to extend the battery life.
3. Keep your Bluetooth turned off when you're not using it. Applications, like Bluetooth, are notorious for sucking the power from a cell phone battery.
4. Protect your Razr from extreme temperatures. Your cell phone battery lasts longer if kept at room temperature.
5. Discharge the Razr fully. Before you charge your phone, let it completely die. You can extend the life of the battery by regularly discharging and then fully charging it.
6. Leave the battery in the phone. Keep the Razr battery dry and free of dirt to prolong its life.