KitchenAid Microwave Touch pad stopped working. Spoke to a technician and told me that you have to replace the complete door. Is this true??? Part No. AP4500800 Mfg Part Number W10282802 Microwave model#YKHMS2050SS
No you don't have to replace the whole door that is lazy :) here is what i did, having the same issues you did with the same model of microwave.
For the KitchenAid microwave, model:
KHMS2050SSS2
I found that i did not have to remove the screw. what i did was loosen the screw as much as it would go before getting tight again.(hard to screw) then on the bottom end of the door hinge (lying on its side) i pryed the bottom hinge off its mount. (with flat head screwdriver) from there i was able to get at the screws to separate the black surrounding stuff from the outside door... then finally i could get inside to get at the door panel controls. I noticed a whole bunch of condensation and on the back of the touch panel (electrical board).. i will replace that part as I think that is the culprit as to why the keys get pressed randomly, beeping randomly and wonkiness :)
You must presume Tech knows what he is talking about , but get 2nd opinion, then you will be sure.
SOURCE: my kitchenaid microwave
Hi,
I have the same model in my home only mine is black rather than stainless. The problem you are encountering is most likely due to a fuse that has blown internally in the unit. Before having it looked at be sure you have power to the wall outlet that the microwave is plugged into. The outlet is usually in the cabinet above the microwave, simply unplug the microwave and plug a lamp or other appliance to verify it is 'live'. If the outlet is live the repair for the fuse may be a done from the front if you have a bit of patients and basic knowledge of electricity. I would recomment calling a service company to make all repairs on this paticular unit as it can be very tricky. Let me know I can help further.
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Have the same problem, What a piece of junk.
just condensation build up on the touch panel electronic board.. i would just replace that. I don't think condensation and electronics work well together, corrosion sets in. would be nice if the electronics were more at the top of the unit, as opposed to at the bottom.
Did you get a fix to this? I'm having the same issues. I was going to buy and replace the control board but curious if that worked?
Need help removing front door any tips ?
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