Acrobat and Canon DR-9080C not working

check the surface below the scanner it must be stable & straigt

You probably need to set the user settings to "long doc" mode.

1) When the machine is in the standby state,
press the NEW FILE key and Count Only key
simultaneously. During the user mode, the
LEDs of the NEW FILE key and Count Only
key illuminate and the address (U01-U10)
and data (the last digit) appear on the
counter display.
2) When changing the address, use the NEW
FILE key. Each time NEW FILE is pressed,
the address changes, cycling from U01 to
U10.
3) When changing the data, use the Count Only
key. Each time Count Only is pressed, the
data changes.
4) Pressing the Stop key exits the user mode.

Long document mode =U10; 0=normal and 1=long document mode.

Happy Scanning!
Scan-R-Store

Scan Store provides service and maintenance contracts on all Canon Fujitsu...

IF you are using CapturePerfect 3. version, you can select "Auto detection" for page size, and under 'more' select 'image size' instead of guide plate. Also you may have to select option '1' under user code U10 in case you want to scan pages over 17 inches long. (Press Newfile and Countonly simultaneously, press 'newfile' till you get U10, press 'countonly' and select 1. This will enable scanning upto 1 meter long).
CP3 has "Skip Blank page option", this helps you to automatically delete blank pages on the back side and scan only those with data.
S. Mohan, Chennai, India

Hi
what size page are you trying to scan, if they are smaller than the gap between the transport rollers, they will not feed.

the single sheet problem you have:- the scanner knows when there is paper to feed when the sensor is pushed up beside the pick roller and it will put the tray down again when the rollers are pushed up. sometimes the little plastic sensor to the left of the roller gets a bit stuck and needs to be freed, it wares itself out where it hinges inside the cover around the pick roller. just unclipping it and cleaning it is usually enough.

good luck.

The problem is probably in your scanning software, you have to tell it if you want to scan legal size, and if you leave it set for legal all the time it might put dark bars under the letter size docs. It depends on the version of software on your computer.

CapturePerfect ver 3 is on chargeable basis! You can download ver 2.0 from http://software.canon-europe.com/software/0022439.asp?model= Though this is listed under Canon DR 5020, it works fine with DR 9080C. DR 9080C has very intelligent features and ver 2 works fine. I do not know if there are addl features with ver 3.0. I have used for scanning over 500,000 docs.
S. Mohan

There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India

The scanner allows you to scan in batches and you can select a convenient name for a batch. If you start the first batch as 'A', then the first image will be 'A001.tif' , second as 'A002.tif' etc. If the next batch is 'B', then it will be, B001.tif, B002.tif etc.

S. Mohan

I have the same model Canon DR-9080C scanner which I recently acquired and I'm trying to figure out how used it is. I see many referrign to a counter. I see the big LCD on top front, but how do you know how many total pages have been scanned through it? I read somewhere there is a mechanical scanner. Is this true?

to check the page count install the driver and setup the scanner as a "scanner device" on your computer. Once you have done that , go to the "control panel" than "scanners and printers". Right-click on the device that says "Cannon DR-9080C" and select "properties". The device information will appear, than select the "counter" tab on the information box; the scan count will be listed.