Question about Dyson DC59 Animal Bagless Cordless Stick Vacuum

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I have had three filters for my dc59 but each of them fall out if the cleaner is turned on its side.Isthere anything I can do to prevent this?

Each of the filters are the same . They are not designed to locate in the cleaner hole.

Posted by Anonymous on


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Hi there, it's Jack at Dyson.

DC59's washable pre-filter is held in place in the top of the cyclone pack by the black rubber seal around the top of the filter. It should fit snugly, but should also be very easy to remove for its monthly maintenance with no screws or catches to undo.

When the vacuum is running, the filter will be held in place by the machine's powerful suction. When you're not using the machine, avoid holding it sideways or inverting it to help ensure the filter remains in place. When you're replacing the filter after it's been washed and allowed to dry, it should also help to press it firmly back into place.

If you'd like any additional advice I would encourage you to contact the Dyson Customer Helpline directly so we can take some further details. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Posted on Mar 09, 2015

Testimonial: "Thank you for your reply ,jack. As I can read,you, are saying that nothing physical is holding the filter to the machine, but when running the suction should hold it in the machine."

  • AskDyson
    AskDyson Mar 10, 2015

    Hi David, the black rubber seal around the top of the filter forms a friction fit with the top of the cyclone pack. This should hold the filter securely in place even when the vacuum isn't running. However as mentioned, it's best not to carry the machine sideways or upside down to help ensure the filter can't work itself loose. Best wishes, Jack - Dyson Online Customer Support


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Call a Dyson service center.

Posted on Mar 09, 2015


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