Martha Teka Posted on Mar 09, 2015

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Freezer door won't close - GE GSH25JFR Side by Side Refrigerator

1 Answer

gbob59

GE Master 3,063 Answers
Posted on Mar 09, 2015

gbob59

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Something sticking out of freeser blocking door close. I've had the same problem many times.

1 more comment
John Parker Mar 09, 2015

No, 3 month old F & P freezer door needs to be pushed close. F & P tell us that is normal and the advertising saying that the door is self closing only applys to the fridge not the freezer. It really needs a lot of pressure to close and will not close by itself even from approx 100mm.
John Parker Mar 09, 2015

Also have had a service person have a look and had a phone call from F & P brisbane today, very rude, kept talking over me and kept repeating that this was normal. Seems their quality has gone downhill and their service as well.
gbob59 Mar 09, 2015

Ah, I understand your frustration. It's extreem, but it might qualify for a class action. Only two needed to start it here in the states. I'm guess you are an "Ausi" ? So your rules may be different. I would think it would be easy enough to fit a spring at the top hing point.

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