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Jennifer Cervene-Zavala Posted on Mar 07, 2015
Answered by a Fixya Expert

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I posted a question earlier and I was told to give more details. I have a insperion Dell one 2020 touch screen. I don't know what happened with this computer. I just know that it said shutting down n won't turn on. The power button on the side stays like orange when it is turned on. The power button says it is on but the screen stays completely black. All you see is a green line at the bottom of the computer. Not the screen but the bottom of the monitor. Please help me. Im not sure what more information about it I can provide. Thank you

1 Answer

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  • Master 158 Answers
  • Posted on Mar 07, 2015
Abed
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Joined: Nov 19, 2014
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Hi,
Try to force it shutdown by pressing the power button until it shuts down and after that turn it on again.

Good day

5 Related Answers

Silverdragon

electronic & computer repair& servicre

  • 12061 Answers
  • Posted on Jul 26, 2007

SOURCE: ViewSonic Monitor has trouble to wake up after been shut down?

Ok sounds to me like a power supply problem.. this a a fairly common symptom. I suggest that as a temporary fix you set the monitor to NOT turn the power off to the monitor in sleep mode if possible, in your power settings for the monitor.

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Anonymous

  • 152 Answers
  • Posted on Apr 03, 2009

SOURCE: gateway monitor, black screen with blinking power button

wjfarm48, Sure sounds like a power supply problem. How old is it? How many hours of use? Do you understand what a switch-mode-power-supply and an inverter supply is? If not, then here are your options. Check with Gateway to see if there is a swapout program. You box up and ship them your monitor+cash, and they return a REFURBISHED same model with new CCF tubes and inverter/SMPS. When you box up the monitor, follow this lead. "A 3 inch thick layer of breathable air shall be the only thing touching the lcd front panel" Next option is find some local TV/Monitor repair guy who can get parts and or replacement boards/CCFtubes from Gateway. Last but not least, is to repair yourself. Not Recomended.. But do a search on lcd monitor repair or Bad Capacitors In LCD Monitors or Repair of SMPS in LCD/FPD Monitors. Also check for videos on YouTUBE related to lcd monitor repair just for your own info. Here 's what you are dealing with. The light that makes your FPD bright white is generated by Cold Cathode Fluorescent Tubes (2) that require 600-1200vac at high frequency that is generated by an INVERTER which gets 12-24vdc from the SMPS. Almost the same technology is used in the new style screw-in curlie-que Compact Fluorescent light bulbs. Only they call the inverter a electronic ballast. Anyway, thats about all the info I have. Let me know how you make out in you quest to get your LCD up and running again. I'm louie12fix on fixya or lmistyrel@ aol.com BYE for now.

Alup

  • 19 Answers
  • Posted on May 16, 2009

SOURCE: Monitor E172FP only fashes on then turns black.

its a bad solder/heat problem with the power board you need to repalce eaither the board or parts on the board the parts on the board are:

Q743 - FU9024N
Q741 - FU9024N
Q759 - 2SC5707
Q739 - 2SC5707
Q760 - 2SC5707
Q740 - 2SC5707

and part PF751 the black fuse - 3A 125V

i don't promise that this will fix it but its worth a shot



I’m happy to help further over the phone at https://www.6ya.com/expert/paul_0af9b1d5c0eb4fc3

A

Anonymous

  • Posted on Jun 08, 2009

SOURCE: Dell Computer Monitor - Black Screen

If it worked on a computer at the IT person, it is most likely a faulty graphics card in your computer. You may want to get that checked out.

Please vote if this helps.
nLinked
Computer Support Services

Buddy Mcsparrin

  • 1684 Answers
  • Posted on Jul 30, 2009

SOURCE: Dell E172FPb monitor black screen green flashing power button

Hello,

We have a dis-assebly and repair guide posted on our web site at:
www.ccl-la.com/monitor_repair.htm
The problem is usually the driver transistors, our guide shows where they are and what to replace to get your monitor back running again.

I hope this helps, If so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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