New cartridge not printing - Office Equipment & Supplies

You can follow the steps below to replace your ink cartridges.  Feel free to click on the link at the bottom to pull up a document that gives you information including pictures on how to replace the ink cartridges.
To take out the old ink cartridges:
When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.Pull the print cartridge toward you and out of its slot.

To install new ink cartridges:Remove the new print cartridge from its packaging.Remove the plastic tape by using the pink pull tab.Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket.When installing the tri-color print cartridge, slide it into the left slot.When installing a black print cartridge, slide it into the right slot.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00620122&cc=us&lc=en&dlc=en&product=1138373&tmp_track_link=ot_search

Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.

1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
2. Wait for the print cartridge alignment process to fully complete.
3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.

If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.

1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit
2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door
4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage
   • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
   • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
   Figure 4: Proper position of the print cartridges 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
5. Pull the print cartridge toward you and out of its slot.

Step three: Install the new print cartridge

1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
   • If you are installing the tri-color print cartridge, slide it into the left slot.
   • If you are installing a black or photo print cartridge, slide it into the right slot.
   Figure 6: Print cartridge locations 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
3. Close the print cartridge access door. Figure 7: Closing the print cartridge door
4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.

• The automatic alignment process is not complete.
• The ink cartridges are not properly installed.
• One of the ink cartridges is defective.
• One of the ink cartridges is low or out of ink. Black and all three colors must be available.
• Protective tape on a new ink cartridge has not been removed.
• Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
• Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
• The product needs to be serviced.

Changing an HP Ink Cartridge

1

Open the lid of the printer. Depending on the model, there will be two cartridges on the right, one for black and one for color.

2

Find the cartridge that is running low on ink. The black cartridge will be in black, the color cartridge will have a patch of color (usually green) on it.

3

Pull down on the black clamp that is holding the cartridge in place and slide out the used cartridge.

4

Open the package of the new ink cartridge. Remove the protective tape and slide the new cartridge into the printer.

5

Snap the black protective case back into place and close the lid.

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Step one: Prepare the print cartridge CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper. Follow these steps to make sure the new print cartridge is ready to install into the product.

1. Remove the new print cartridge from the packaging. Gently rock the print cartridge from front to back to distribute the toner evenly. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end.
2. Pull the tab and remove all the tape from the print cartridge. Put the tab in the print cartridge box to return for recycling.

Step two: Open the product

1. Make sure you have turned the product on. Press the Power button if it is not lit.
2. Open the print cartridge access door, and then wait until the carriage is idle and silent.
3. Remove the old print cartridge. See the recycling information inside the print cartridge box.
   NOTE: If you cannot remove or install the cartridges even though the power is on, check the product control-panel display for error messages. If none appear, turn off the power and then turn it back on.

Step three: Replace the old print cartridge

1. Insert the new print cartridge in the product. Make sure the print cartridge is in position.
2. Close the print cartridge door.

CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric .

Buy a New model of printer... not that HP 4385... it so cheap yah...

Removing an empty print cartridges Follow the steps below to remove an empty print cartridge:

1. Press the Access Cartridge button on the control panel. The cartridge carrier moves to the remove/install position. Figure 1: HP Fax 1040/1050 control panel 1 - Access Cartridge button
2. Open the control panel and cartridge compartment cover (it will click and remain open). Figure 2: Opening the control panel and the compartment cover 1 - Control panel 2 - Cartridge compartment cover
3. Pull the cartridge toward you until it releases from the print cartridge cradle and then remove it. Figure 3: Removing an empty print cartridge 1 - Pull cartridge towards you 2 - Remove cartridge from print cartridge cradle

Installing a new print cartridge Follow the steps below to install a print cartridge.

1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape using the pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure 4: HP 20 print cartridge
2. With the cartridge compartment cover open, insert the print cartridge into the print cartridge cradle with the contacts facing into the unit. When the cartridge is seated in the print cartridge cradle, push the top of the cartridge towards the back of the unit until the print cartridge clicks into place. Figure 5: Inserting a new print cartridge 1 - Insert the print cartridge into the print cartridge cradle 2 - Push the top of the cartridge until it clicks into place NOTE: If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.
3. Close the cartridge compartment cover and control panel.
4. Press the Start/Enter button.
5. On the keypad, press 1 if the replacement print cartridge is new or 2 if the replacement print cartridge is old. NOTE: When you put in a new cartridge, you must choose 1: New .When you put in a used cartridge, choose 2: Used . This helps you to check the correct amount of ink you have left.

for more information follow the link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00253364&tmp_task=useCategory&lc=en&dlc=en&cc=ca&lang=en&product=425911

This document provides information about replacing the print cartridge for the HP LaserJet 1010 printer series, including life expectancy and replacement instructions. Print cartridge life expectancy The life of the print cartridge depends on the amount of toner that your print jobs require. When printing text on letter/A4-size paper at five percent coverage, the print cartridge lasts an average of 2,000 pages. This assumes that you set the print density to three and disable EconoMode. (These are the default settings.) See Ordering supplies for information on ordering replacement print cartridges. Changing the print cartridge Follow the below instructions to change the print cartridge:

1. Open the print cartridge door, and remove the old print cartridge. See the recycling information inside the print cartridge box. Figure 1: Removing old print cartridge CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
2. Remove the new print cartridge from the packaging, and gently shake it from side to side to distribute the toner evenly inside the cartridge. Figure 2: Gently shaking new print cartridge
3. Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to return for recycling. Figure 3: Removing tape from print cartridge
4. Insert the print cartridge in the printer, making sure that the print cartridge is in position. Close the print cartridge door. Figure 4: Inserting new print cartridge

Step one: Prepare the print cartridge CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.Follow these steps to make sure the new print cartridge is ready to install into the product.

1. Remove the new print cartridge from the packaging. Gently rock the print cartridge from front to back to distribute the toner evenly. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end.
2. Pull the tab and remove all the tape from the print cartridge. Put the tab in the print cartridge box to return for recycling.

Step two: Open the product

1. Make sure you have turned the product on. Press the Power button if it is not lit.
2. Open the print cartridge access door, and then wait until the carriage is idle and silent.
3. Remove the old print cartridge. See the recycling information inside the print cartridge box. NOTE: If you cannot remove or install the cartridges even though the power is on, check the product control-panel display for error messages. If none appear, turn off the power and then turn it back on.

Step three: Replace the old print cartridge

1. Insert the new print cartridge in the product. Make sure the print cartridge is in position.
2. Close the print cartridge door.

CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric .

Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

To replace the print cartridges Perform the following steps to replace the print cartridges:

1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door
3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
4. Pull the print cartridge toward you out of its slot.
   NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge
7. Close the print cartridge door. Figure 6: Closing the print cartridge door. HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
   NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
10. Press OK to continue.