I have a samsung front load washer and the fabric softner is not being released. How do I fix it

I have the same problem. Did you find a fix?

ohm the release solenoid. could be shorted or open. check for voltage to the circuit

I don't know the solution to this either. Both my Whirlpool, front load washers: old one (15years old) and new one (2 months), the softner itself is always drained into the wash and residual water is there at the end of each wash.

Hi,

Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...

Fridgidaire Washing Machine Fabric Softner not going into washer

heatman101

Hi,
Just fixed the fabric softner dispenser for my wife, so I wrote a tip about it...

Fridgidaire Washing Machine Fabric Softner not going into washer
http://www.fixya.com/support/r5660917-fridgidaire_washing_machine_fabric

heatman101

I have the same problem with mine. I found that some fabric softners worked better than others. I found Downy the worst, when i switched the problem seems to stop once i cleaned out the drawer

Remove hoses from fill valve, clean screens inside fill valve, if this does not fix problem, replace valve.

clean filters in washer inlets on back of washer. take off hoses and look up inside of inlet, pull out the filters by pulling stright out on them. then fush backwards to get sand or whatever out of fiter

I've had that same code, the machine completely stops and you have to start over with the load, the repair man samsung sent out still cannot fix my problem. he says there is a defect on these machines, good luck!

under the bottom panel of the washer on the left hand side is a tech sheet that will tell you how to fix this