How do l clean the underside of the glass on dell a940 printer

jojo,
Click the link below for information and steps installing your Dell A940 Printer on your computer.
http://dell.to/1y1FfWw
Thank You,
Dell-Jesse L
Dell Social Media and Communities

walkerpe,

Try the second post at...

Cleaning the encoder strip (Loud bang from printer carriage)


Rick

The print-head pulls ink from the ink-cartridge, and sprays it onto the paper, unless the print-head has become "clogged".

Run a "print-head-cleaning" cycle, to try to unclog it.

you must be change cartridge cartridge nozel is dry

To guide you with the Installation of Dell A940 Printer, please refer to the link below:

http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&dn=TT1092876

You can also the download the driver from that site if you lost the driver CD. Please note that this printer will only work to Windows 2000, XP and Vista 32 bit OS. Hope this helps.

I had this same problem. I solved it by cleaning the bay where the cartridges go with some 100% Isopropyl Alcohol. Then i just replaced the cartridges with new ones and it worked fine!

Go to www.support.dell.com

this is a common problem
run the clean cartridge utility at least 5 times in a row, and view the test page after every cleaning, there should be an improvement, sometimes it takes more than 5 tries
this should un-clog the nozzles.

if it still not fixed replace the cartridges

thanks for rating

Have you tried to clean your print heads?

Do check the option and make sure that you have not inadvertently set it to black only- This could be computer wise or on the A940 panel. If you are sure all is well here Remove the scanner software and reinstall. Email Dell to See what they have to say