I dropped my camera on a carpeted floor, and now the lens will not go back inside, and I cannot restart the camera. Canon says it will take $150.00 to repair, but I don't think it's worth it. My camera is only 13 months old. Does anyone know how to reset the lens? Or does anyone know how to restart it?
Try turning it on and off, maybe even remove the battery for awhile. If the lens is physically damaged, it would actually need servicing to fix the problem. You'll likely need to look for a repair shop, a great one and probably the most popular for the Canon Powershot cameras is camerasandparts.com as they only work on the powershots. They tend to be the place if you need help with one of these powershot problems. They don't charge much at all and they do all the service on the camera too. Go to that site and you'll see they have your specific lens error problem posted right there for your G9. Good luck taking care of it, that's a very nice model.
Hello
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope
the advise is useful. please do not hesitate to let me know if you need any further assistance.
Regards
Andrea
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