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Anonymous Posted on Feb 26, 2015

How do we get rid of smudge marks from printing?

We get smudges and marks when we print

5 Related Answers

Anonymous

  • 22 Answers
  • Posted on Mar 31, 2007

SOURCE: printer drum light on

Have you already replaced the drum? If you have not replaced the drum that may be why you are getting smudges. If you have already replaced the drum, here is the reset procedure. The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one. The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below: Open the front cover of the printer. Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button. Close the front cover. CautionReset the drum counter only when you replaced the drum unit with a new one.Related Models HL-2030, HL-2030R, HL-2040, HL-2040R, HL-2070N, HL-2070NR http://www.tonerovernight.com

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BrikimG

  • 31 Answers
  • Posted on Jan 11, 2008

SOURCE: BLACK SMUDGING

Hmm... This sounds like it is a toner problem. If your roller is getting too much toner then it just globs it onto the paper even though the drum is not asking for it. Are you using a new toner cartridge or a re-filled one? Is it from Brother or a 3rd party? I suggest you remove the toner cartridge and check inside the printer. Clean any spilled toner. Check the toner cartridge for leaks .. give it a good shake and see if it is leaking. If you have another toner cartridge, you can replace it to test. You may need to pint a few pages to see a change. Another test could be to print a few (2-5) "BLANK" pages. The printer should not be depositing any toner. If no smudge or the smudge stays the same, then the toner cartridge is the likely problem. If the smudge is there, but gets smaller, then clean your printer.

Good luck!

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Jan 11, 2008

SOURCE: black smudge streaks on rightside of printed/copied material

Can only be two things the drum or the fuser. More than likely drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine.

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Jan 11, 2008

SOURCE: Smudge marks on paper; otherwise normal

fuser is usually replaced as a assembly, it's the hot bit a back.

Can only be two things the drum or the fuser as our headstrong friend has correctly explained.

More than likely it is the drum they last about 4 toners i think.

Learn the art of getting a page to stop halfway threw printing, you want to stop the page after the drum has put a image on the paper but before paper has gone threw the fuser (hotbit).

Once you have mastered the position correctly by stopping the printing by opening the door and removing drum/toner cartridge, to reveal the paper that is printed but can be rubbed off, we will know if marks are coming from the drum (you will see them) or from the fuser, if print is fine

Anonymous

  • 3741 Answers
  • Posted on Oct 17, 2009

SOURCE: vertical dark/smudged line on right

See its a very common issue.the right side of the drum has moisture on it.remove the toner and drum and apply a hot air blower on it for some time also clean the printer internally.reinsert the toner and drum.
check by printing few pages the smudging on the right should go within 10 to 12 pages.
if the smudging doesnot go away then its time to replace the drum to solve the issue.

This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya.

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Testing can be done to determine the problematic part.

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Smudging

please check the pc drum, if there is also a mark in same location, then you have to replace pc drum, if not, take a look at transfer belt, same options, if TBU is also clean, then see fusin unit rollers.
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