Get the back off my ice watch

Watch might need a superior or best quality battery that hasn't been in stock for long...

Few modern watches need a new battery every year and most in my experience will last at least a couple of years so the watch is probably faulty and it is a shame you didn't return it while it was under warranty.
A decent jeweller/horologist should be able to check this and advise you.

Waterproof or water resistant watches usually need a wrench to unscrew the back. I use a pair of 90 degree circlip pliers. A jeweller would remove the strap and fit the watch into a holder before using the wrench.

Few jewellers would guarantee the water resistance of a watch after fitting a new battery. If it is required a watch be returned to its original specification it must be returned to the manufacturer or an agent for battery fitting and pressure testing.

Some watches have a back that is pressed into place. Fairly easy to prise off but very difficult to replace without the tools. This type does not have the grooves a wrench fits into.

Hello,
you can open your ice watch most likely with a sharpen knife, but be carefull.



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mcdevito75 here, One year old, most likely the factory Battery and at 1 year old the battery is old, who knows how long the battery was in the watch before you bought it 1 year ago?? The battery is the first suspect. Look for a small watch repair shop in your area for a new battery first.

Hi gregbrands,

If your watch is several years old, I would recommend sending it back to Casio for service and battery replacement. Contrary to what you may hear about solar-powered watches, the rechargeable batteries do not always last for 10-20 years. I've seen some go out in 2-3 years. This is a shorter lifespan than most standard lithium watch batteries.

You may have an authorized Casio service center near you also. If not, contact Casio at the following numbers:

For Repair support in USA at 1-800-706-2534 during regular business hours (currently Monday-Friday 9:00a.m. - 5:00pm EST, Saturday / Sunday 10:00 a.m. - 8:00 p.m.) For Technical support in USA at 1-800-435-7732 during regular business hours (currently Monday-Friday 9:00 a.m. - 8:00pm EST for all products, Saturday / Sunday 10:00 a.m. - 8:00 p.m)

The cost of your watch well justifies this kind of service, plus, they will assure it remains waterproof up to its specifications.

Let me know if I can help further.

Thanks, Bill

Yeah, that's probably a battery that's about had it. eD

Mechanical watches are very good today - I remember when a new technology called "Shock Resistant" came into vogue many years ago. This "feature" is rarely spoken of today. Your Quest should be shock resistant - which has nothing to do with electricity - but it is not 'bullet proof'.

Please take it back to Zales for inspection.

Contratulations on your purchase of this expensive time piece.

Thanks for your question at FixYa.com

That's right- your watch needs battery replacement. No matter you wear it every day or just once a year - battery life comes to an end in a two years time approximately. Expect the same all over and over again.
Rate me, plz.

The ECO series of Citizen's do not require battery replacement, as they are solar powered. If the watch stops due to a long period of non-use, there is a procedure in the manual as well as the Citizen website on how to get it running again. You will have to expose it to light for several hours (but not with lots of heat such as a car dash) to get it running. If you continue to have trouble, you may have a problem with the watch. I bought my wife a ladies ECO drive about 8 years ago and bought one for myself about 2 years ago and have not had a bit of problems with either. They are extremely good watches and it is nice not to have to worry about "when will the battery die?"