I have had my dyson dc59 for about 3 months. Wheni try to turn it on by the trigger it won't start. I know it has a full charge so with my messing around with it i pressed the max button and it turned on. Worked ok until you press the max button then it won't start until you plug it in and press the max button again. So no max suction anymore. Is this a common issue?

Question 1

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My v10 animal won’t charge. Blinking red light. Vacuum is only 6 months old

Dyson provides a 1 year warranty. You should get it serviced under warranty before it expires.

The Dyson Helpline is available during the following times (CST):
Monday - Friday: 8am - 8pm
Saturday: 9am - 6pm
Closed on Sunday
1-866-MY-DYSON
(1-866-693-9766)
[email protected]
Dyson Inc. 600 W. Chicago Ave, Suite 275, Chicago, IL

Sep 16, 2019 • Vacuums

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2answers

Dyson will not start

If the power cells are operational and it will not start; then either the motor is dysfunctional or something is jammed in the intake module. A conduction test with instrumentation can indicate if the motor is the problem, the power cells are not fully charged, or you have a short circuit. Check Fuses.

Feb 26, 2014 • Dyson DC44 Animal Digital Slim Cordless...

0helpful

1answer

Not starting at all

Hi there, it's Jack at Dyson.

The issues with your DC44 Animal sound unusual, and we'd like to take some further details. If a replacement part is needed, we can also confirm if your machine is within our 2-year warranty period.

When your machine is fully charged and easily to hand, please call us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to run you through some quick diagnostic checks to help determine the best course of action.

Dec 01, 2013 • Dyson DC44 Animal Cordless Vacuum

0answers

DC 44 - Charged it, ran once, charged again, now won't run.

Be the first to answer Jul 06, 2017 • Dyson DC44 Animal Cordless Vacuum

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1answer

My handheld dyson won't charge but when I hold the trigger the lights come on?

Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica

May 03, 2012 • Dyson DC16 Root 6 Bagless Handheld...

2helpful

1answer

We push the trigger, and the light comes on but no suction/ motor not working

Hi there,

I'm sorry to hear you're having difficulties with your DC35. From what you've described, it sounds there may be a fault with one of the components of your machine. If you give our Helpline a call, we should be able to help - you can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call so we can run through some troubleshooting over the phone with you.

We'll look forward to helping you resolve this issue.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 14, 2012 • Dyson DC35 Handheld Vacuum

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1answer

I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?

Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Jun 09, 2011 • Dyson DC16 Root 6 Bagless Handheld...

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1answer

I have a unit that is about 4 years old and appears to NOT hold a charge. I know to only charge for 3 hrs max but want to be sure my problem is the $75.00 battery before I purchase one. What is your...

Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Mar 09, 2011 • Dyson DC16 Root 6 Bagless Handheld...

0helpful

1answer

Fully charged, filters cleaned, vacuum keeps shutting down in and then starts again only to shut off again. the 6 minute time limit is not used up.

Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.

Oct 19, 2010 • Dyson DC16 Root 6 Bagless Handheld...

0helpful

1answer

Runs 10 - 20 seconds then quits-restarts on next trigger pull

Check battery maybe is old or not correctly charged.

Feb 16, 2009 • Dyson DC16 Root 6 Bagless Handheld...

Question 2

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Posted on Feb 23, 2015

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Hi Jeff, it's Jack at Dyson.

The issue you're describing with your DC59 sounds very unusual, but I'm sure we can help. Like all Dyson cordless and handheld vacuums, DC59 is backed with our 2-year Dyson parts and labour guarantee.

When you have your machine fully charged and easily to hand, please give us a call so we can talk you through some simple diagnostic checks. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Answer 2

charles f mackerill

Contributor 22 Answers
Posted on Feb 23, 2015

charles f mackerill

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Send it back to Dyson its under guarantee and get it exchanged for a new one

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My v10 animal won’t charge. Blinking red light. Vacuum is only 6 months old

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My v10 animal won’t charge. Blinking red light. Vacuum is only 6 months old

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My handheld dyson won't charge but when I hold the trigger the lights come on?

We push the trigger, and the light comes on but no suction/ motor not working

I bought Dyson DC16 in 2008. Charged full but it only last for 1 minuet. Should I get a new charger? Is Dyson going to send me a new charger?

I have a unit that is about 4 years old and appears to NOT hold a charge. I know to only charge for 3 hrs max but want to be sure my problem is the $75.00 battery before I purchase one. What is your...

Fully charged, filters cleaned, vacuum keeps shutting down in and then starts again only to shut off again. the 6 minute time limit is not used up.

Runs 10 - 20 seconds then quits-restarts on next trigger pull

Not finding what you are looking for?

DC59 Animal Bagless Cordless Stick Vacuum

My v10 animal won’t charge. Blinking red light. Vacuum is only 6 months old

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