Why are my rolls not cooking on the bottom but fine on the top and my element is working fine

If you have an electric range, look at both the top and bottom elements while oven is cold. Look for a rough spot like a hole in the element. You may have just burned out one of the elements. Sometimes they go bad without any marks. Turn on oven to about 350 and watch the bottom element to see if it gets red hot. Then set for broil and watch the top for the same red hot glow. If either does not glow red after 5 to 10 minutes, that element is bad.

Hi Michelle,
You need to preheat a heavy gauge baking tray first and then cook the pizza using the main element only. Also experiment with the position in the oven (eg. high or low).

Also go to. The Kitchn

you are using the broiler to cook it,the upper element is the broiler,the lower one is for the oven,turn on the oven so that the bottom element is on,if it doesnt work,then that is the problem

the cooking I can't help with, but the oven I can.

sounds to me like the bottom element or what controls it is not working. the reason the ones on top are cooking is that the top element is coming on and browning them on top after the heat has made the dow rise and cook.
so essentially everything is cooking from the top down. so when the temp drops its using the top element to heat with and thus browns the top rack.

check ur elements to make sure both work, if so, move on to the thermostat which I have to be the culprit many times.

I would check the cooking instructions on the outside of the pizza packaging. If microwave cooking is not a suggest method I would not try to cook it in a microwave.

toast cooks from the top and pizza cooks from the bottom. you are toasting your pizza. there should be a switch to select top for toast and bottom for pizza

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5153992&diagram_id=1251523#d1251523
your looking for part number 67 on that part breakdown
it is the bake element and if you inspect it im sure you will find it cooked or broken
befor you actually order the part take the unit out
unplug it
and inspect your wire connections to both sides of the element

I have a 2yo Kitchenaid oven, and my advice is first, don't use convection for cakes or pizza. Use the thermal oven. For pizza preheat to 500 degrees, then put the pizza on the lowest rack, and bake for 7-8 minutes.This way the bottom browns, and the top doesn't get broiled from the top element coming on during the bake cycle.

As for cakes, again place them on the low rack so that they get bottom heat. I keep my eye on the oven and when the broil element comes on I stick a piece of foil over the cake until it goes off. Otherwise it will set the top and the cake won't rise as much. Even doing that cakes don't rise as much as they did in my old oven, and they brown too much on top.

The convection oven does a good job of cookies, and the broil mode is okay.

I wish I hadn't bought this oven, but I didn't know about the upper (broil) element coming on during the bake cycle until I'd had it for awhile, and it was too late to return it.

If anyone's shopping for an oven, ask questions, and don't get one that maintains the oven temperature by activating the broil element when baking.

Not working properly accordiing to the manufacturer.  Not fixable.

this is a common complaint on lower end ranges if you read the cooking instructions on the food it will say cooking times are approx you may have to adjust for your area that and your owners manual are your best bet on this promb adjusting the position of your racks help but forced like convection are the best way to go