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shoba rachel gobin Posted on Feb 20, 2015
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My tray is empty and clean but empty tray keeps coming up

Recently I have a problem with my machine. when I turn it on Empty tray comes up even when the tray is just emptied and cleaned

1 Answer

NoName Jack

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  • Master 1,150 Answers
  • Posted on Mar 05, 2015
NoName Jack
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Joined: Jun 18, 2010
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Hi Shoba
Photo sensor or switch is blocked.
Not sure if yours is an Infra Red beam or switch
Clean & inspect with flashlight
Look for light path (blocked) or moveable part (switch)

Actually.... it must use an Infrared Light Emmiter to shine through the grounds holder to the sensor on the other side/

10 Minute Fix.... I hope

  • Anonymous Jun 16, 2015

    Scrub the sensors at the end of the tray. Works like magic, so keep scrubbing/inserting until the message clears.

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This just came up on our Thermador Savor built in coffee maker. I put descale in tank but accidentally pushed Clean button, rather than Calcif!! So I hit the off button...but it stayed lit green...and EMPTY TRAYS would not stop!! The trays were empty!! And I could not hit the on off button...it stayed lit green and EMPTY TRAYS continued. I had rinsed contacts, even. I can't find original answer in here right now...but I thoroughly wiped the contacts that are in the back of the tray...but there are contacts in the "front" as well. DUH! They are on the sides of front of tray. Wiped them down..lo and behold, EMPTY TRAYS went away, and now I am descaling the machine!! Oh, I also do the clean/calcif myself monthly, and I don't wait for the machine to tell me! I received this advice from foxy also. Life is good again!! Thanks FIXYA!!
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MY Coffee machine continues to say "Empty Tray". I

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More i would think that its the CPU card that is not responding to that its clean.

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